Brina Jade
**********@*****.*** 919-***-****
Raleigh, NC 27601
SENIOR DYNAMICS 365 ARCHITECT
Microsoft Dynamics 365 and Power Platform Architect with over a decade of experience in crafting,
deploying, and refining large-scale enterprise solutions that propel businesses towards unparalleled
success. My areas of expertise span Finance & Operations, Customer Engagement (CRM), Business Central,
and Power Platform, where I excel in revamping financial systems, streamlining CRM processes, and
developing low-code applications that drive efficiency. With a proven track record of spearheading global
digital transformation projects, I design solutions that are not only scalable and cost-effective but also
amplify business agility and user satisfaction. By fostering collaborative cross-functional teams and skillfully
managing projects from inception to delivery, I ensure seamless integration and maximum ROI. My technical
proficiency enables me to harmoniously merge Dynamics with Azure, Dataverse, SAP, and legacy systems,
leveraging REST APIs, OData, and Dual Write to guarantee a cohesive and efficient system that meets the
unique needs of each client.
SKILLS
ERP & CRM Modules
Dynamics 365 Finance & Operations (F&O), Dynamics 365 Business Central (BC), Dynamics 365 Customer
Engagement (CRM): Sales, Service, Marketing, Field Service, Project Operations, Human Resources, Supply
Chain Management, Legacy ERP Migration (QuickBooks, AX 2012, NAV 2016)
Power Platform
Power Apps (Canvas & Model-Driven), Power Automate (Cloud & Desktop Flows), Power BI (Embedded,
DAX, Data Modeling), Power Virtual Agents (Chatbot Design), AI Builder (Form Processing, Prediction
Models), Dataverse (Schema, Security, API Usage), Power Platform CoE Starter Kit Implementation
Development & Integration
Dual Write, OData, Custom Connectors, Azure Logic Apps, Service Bus, AL Language for Business Central
Extensions, JavaScript, C#, .NET for CRM Plugins/JS Extensions, REST/SOAP APIs, Webhooks, Data
Management Framework (DIXF), Configuration Packages, SQL Server, SSRS, Power Query, Excel Add-ins
DevOps & Lifecycle
Azure DevOps Pipelines (CI/CD), Lifecycle Services (LCS) for D365 F&O, GitHub Actions for Power Platform,
Visual Studio Code, Visual Studio, Environment Strategy (Dev/Test/Prod), Solution Layering
Reporting & Analytics
Power BI Embedded, Paginated Reports, SSRS (Finance/CRM custom reporting), Jet Reports (Business
Central), KPIs for Finance, Sales, Field Ops, Excel PivotTables, Power Query, Charting
Reporting & Analytics
Power BI Embedded, Paginated Reports, SSRS (Finance/CRM custom reporting), Jet Reports (Business
Central), KPIs for Finance, Sales, Field Ops, Excel PivotTables, Power Query, Charting
Architecture & Governance
Solution Architecture & Technical Design, Platform Governance & ALM, Licensing & Capacity Planning,
Security Model Design (Teams, Roles, BUs, FLS), CoE Strategy, DLP Policies
Consulting & Soft Skills
Fit-Gap Analysis & Business Process Mapping, Agile/Scrum/SAFe Project Delivery, Client Workshops & UAT
Facilitation, Training & End-User Enablement, Cross-Functional Communication (IT, Finance, Ops, Sales), C-
Level Presentations & Strategy Alignment
PROFESSIONAL EXPERIENCE
BlueCore Technologies Oct 2021 - Present
Senior Dynamics 365 Architect
Architected andled a hybriddeployment of Dynamics 365 Finance & Operations and Customer
Engagement across 6 international subsidiaries, enabling standardized financials and unified customer
data.
Built and deployed Power Apps and Power Automate flows to digitize manual purchase requisition
processes, saving 700+ work hours annually.
Designed secure, scalable integration framework using Azure Logic Apps and Dual Write to connect
F&O with CE, BC, and external SQL-based legacy systems.
Automated financial month-end close process using Power Automate desktop flows, reducing human
error by 45%.
Developed custom AL extensions and deployed Jet Reports dashboards for Business Central CFO
dashboards.
Oversaw a team of 10 consultants, conducted code reviews, solution design sessions, and stakeholder
demos weekly.
Spearheaded Microsoft certification program internally mentoring 20+ junior consultants toward PL-
200 and MB-300.
NovaEdge Solutions Jan 2018 - Aug 2021
Dynamics 365 CRM & Power Platform Consultant
ImplementedD365CE (SalesandService) for a national insurance group, creating custom workflows,
BPFs, and lead-scoring models integrated with their Power BI data lake.
Designed Power Virtual Agents chatbot integrated with Microsoft Teams and Dataverse, resolving
~60% of internal IT Tier-1 queries.
Led the development of a Model-Driven app to manage partner onboarding workflows across CE and
Business Central.
Created complex security roles and hierarchies for regulated financial departments.
Built low-code apps for site inspection and claims capture using Power Apps with offline mode enabled
for mobile usage.
Facilitated CRM UAT, documentation, and post-implementation support training for 100+ end-users.
ERPLink Solutions Dec 2016 - Nov 2017
Dynamics NAV/BC and AX
Migratedmultiple clients from NAV 2013 to Dynamics 365 Business Central, performing data mapping,
configuration package setup, and AL extension development.
Developed custom page extensions, workflows, and RDLC reports to tailor Business Central to retail
and wholesale industry clients.
Collaborated with accountants and controllers to streamline GL configuration, tax setup, and
reconciliation procedures.
Built custom APIs for POS system integration using Business Central Web Services.
Trained accounting and procurement teams on Business Central reporting and workflow automation.
EDUCATION
University of Management & Technology ( UMT )
Bachelor of Science in Computer Science