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Customer Service Data Entry

Location:
Fort Worth, TX
Posted:
July 08, 2025

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Resume:

RACHEL BENNETT

CONTACT PROFILE

903-***-****

******************@***.***

Customer Service and Patient Advocate Specialist. I have 10+ years experience in the customer service field, and 3 years experience in the medical field. I am very strong in communication, computer/tech skills, and doing whatever it takes for the patient to feel safe and welcome. SKILLS EXPERIENCE

Windows

Content creation

Reports

Communication

Creativity

Strategic thinking

Patient Registrar

2023-2024

Managed the registration and admission process for patients in a healthcare facility, ensuring accurate data collection, verifying insurance, and providing excellent customer service. Took payments for and send off coding for insurances for both Specialty of Palliative/Hospice and Clinic.

Insurance Service Representative

2022

Assisted customers with inquiries, resolving issues, taking monthly premiums and processing policy changes, aiming to provide excellent customer service and ensure policy compliance.

Resident Service Specialist

2021-2022

Provided care, support, and training to residents in a military residential setting, ensuring their safety, health, and well- being, and coordinating programs and activities to meet their needs. Kept up with military compliance within the community. Took payments for rent. Moved Service

Members and their families in to and out of their homes. EDUCATION

MedCerts

2020

PTCB Pharmacy Technician

Arkansas High School

2012

Merit Degree



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