Customer Service Data Entry
Resume:
RACHEL BENNETT
CONTACT PROFILE
******************@***.***
Customer Service and Patient Advocate Specialist. I have 10+ years experience in the customer service field, and 3 years experience in the medical field. I am very strong in communication, computer/tech skills, and doing whatever it takes for the patient to feel safe and welcome. SKILLS EXPERIENCE
Windows
Content creation
Reports
Communication
Creativity
Strategic thinking
Patient Registrar
2023-2024
Managed the registration and admission process for patients in a healthcare facility, ensuring accurate data collection, verifying insurance, and providing excellent customer service. Took payments for and send off coding for insurances for both Specialty of Palliative/Hospice and Clinic.
Insurance Service Representative
2022
Assisted customers with inquiries, resolving issues, taking monthly premiums and processing policy changes, aiming to provide excellent customer service and ensure policy compliance.
Resident Service Specialist
2021-2022
Provided care, support, and training to residents in a military residential setting, ensuring their safety, health, and well- being, and coordinating programs and activities to meet their needs. Kept up with military compliance within the community. Took payments for rent. Moved Service
Members and their families in to and out of their homes. EDUCATION
MedCerts
2020
PTCB Pharmacy Technician
Arkansas High School
2012
Merit Degree
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