Customer Service Sales Associate

PROFESSIONAL

SUMMARY

SKILLS

EXPERIENCE

AR ANDREA REID

Gwynn Oak, MD 21207 +1-667-***-**** ******.********@*****.*** Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.

• Microsoft Office • Multitasking • Organized

• Time Management • Basic Math • Computer Skills

• Problem-solving • Childcare Excellent

communication

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• Active listening • Customer Service

February 2023 - May 2024

Sales Associate

Home Depot Randallstown, MD

• Helped customers navigate store, complete sales and process returns. Resolved customer concerns using strong communication and conflict management skills.

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• Demonstrated selling experience in fast-paced, service-oriented retail setting.

• Replenished stock levels on shelves as needed during business hours.

• Handled cash register transactions efficiently and accurately.

• Built rapport with customers by offering friendly, welcoming environment in store.

• Managed multiple tasks simultaneously while meeting deadlines.

• Adapted to changing priorities and unexpected situations with calm demeanor. June 2022 - August 2022

Summer Camp Counselor

Youth Works Baltimore, MD

• Supervised campers during daily activities and ensured their safety. Provided emotional support and guidance to campers as needed throughout summer camp experience.

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• Assisted in organizing field trips and special events for camp program. Maintained accurate records of camper attendance, behavior, and medical information.

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Modeled strategies for handling peer conflicts to demonstrate positive behavior to children.

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Communicated regularly with parents regarding camper progress and any concerns or issues that arose.

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October 2021 - February 2022

EDUCATION

LANGUAGE

Bakery Clerk, Stocking

Weis Markets United States

Coordinated special event orders such as wedding cakes or large catering platters with appropriate team members.

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• Unpacked freezer items in preparation of baking, decorating and direct sales.

• Assisted with baking and decorating work to meet bakery demand.

• Delivered exceptional service to every customer with unique baked goods needs. Rotated stock in display cases to showcase freshest products and remove any expired items promptly.

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• Packaged, priced and labeled products to ready items for sale. June 2023 High School

Milford Mill, Gwynn Oak, MD

Native

English

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