Customer Service Public Safety

Sharoma Mejia

*** ********* *****

Mississauga, ON L5V 2P2

437-***-****

*******.*******@*****.***

LinkedIn: www.linkedin.com/in/sharoma-mejia-b21488306

Professional Summary

Compassionate, reliable, and safety-focused individual with extensive experience in public safety, communication, and community engagement. Holds certifications in First Aid, CPR, and child protection programs, complemented by strong organizational and interpersonal skills. Adept at creating a secure, nurturing, and stimulating environment for children. Seeking a nanny position to provide attentive and developmentally supportive care in a family setting.

Key Skills

Emergency First Aid, CPR & AED Certified

Child and Family Safety Awareness

Effective Verbal and Written Communication

Patience and Conflict Resolution

Problem-Solving and Resourcefulness

Basic Housekeeping & Organizational Skills

Microsoft Office & Video Editing

Certifications

• Emergency First Aid with CPR and AED – Specialized Course

• Violence Against Women and Children Protection Program, Police Regional Office, Pampanga, Philippines

Relevant Experience

Philippine National Police – Various Locations, Philippines

November 2012 – August 2023

• Ensured safety and security of community members, with a focus on vulnerable populations including women and children.

• Educated the public on safety protocols and emergency preparedness.

• Handled sensitive situations with empathy, patience, and care.

• Demonstrated conflict resolution skills and maintained calm in high-pressure environments.

McDonald’s, Mississauga, ON

June 2024 – Present

• Provided attentive and courteous service to customers, ensuring a family-friendly environment.

• Maintained cleanliness and organization in a fast-paced setting.

Education

Postgraduate Certificate in Communication and Media Fundamentals

Centennial College, Toronto, ON (2023 – 2024)

Bachelor of Science in Criminology

Northeastern College, Santiago City, Philippines (2006 – 2010)

Diploma in Computer Programming

Interworld College, Tarlac, Philippines (2004 – 2006)

Languages

English (Fluent)

Filipino (Fluent)

Additional Information

• Strong understanding of child safety protocols

• Quick to adapt to household routines and parental guidelines

• Available for flexible hours, including weekends and evenings

Contact this candidate