Support Specialist Direct
Resume:
Francisco Artacho
DSP-* / Direct Support Specialist
Fort Worth, TX 76110
*********.**********@*****.***
Willing to relocate: Anywhere
Work Experience
DHL Supply Chain Mondelez
Sit Down Slip Sheet Forklift Operator - Fort Worth, TX November 2022 to March 2024
Receiving and unloading trailers using sit down slip sheet/Stand-up,Pallet Jack forklift.Also scanning incoming goods and putting it away to their designated storage bin. Warehouse Associate/Forklift/Slip Sheet Operator
Capstone Logistics, LLC - Denton, TX
April 2019 to September 2022
Responsible for receiving, processing, for coming and outgoing stocks and materials. Loading and Unloading of trucks and place it to their designated areas. Also works to inventory incoming stock, fill orders on outgoing stocks. Proper display of the merchandise, and keep the warehouse neat and order. DSP-1 / Direct Support Specialist
Denton State Supported Living Center - Denton, TX
November 2016 to January 2019
• Assist clients with personal care tasks, such as washing, dressing, eating and toileting.
• Perform light housekeeping tasks, such as changing bed linens.
• Assist in the safe lifting, transferring, repositioning and movement of clients.
• Accompany clients to medical appointments.
• Observe, monitor and record clients' physical and emotional well-being, and promptly report any changes to the nursing staff.
• Encourage clients to participate in social and recreational activities. Liaison Officer
SCCI Insurance & Surety Company
August 2005 to September 2016
• Develop positive working relationships with clients
• Approach clients via cold calling and direct mail to inquire about their insurance situations and future needs
• Deliver policy proceeds after a claim is filed and approved
• Communicate with Insurance Adjusters about the life cycle of each claim
• Explain the differences in policy specifics so clients can make informed decisions about their purchases
• Assist with obtaining underwriting approval
• Respond to clients' questions and complaints
• Follow up with clients after initial meetings or conversations
• Participate in continuing education programs in both insurance and sales Processor / SB Clerk
Bank Abstract of Daily Collection (BADC)
November 2003 to July 2005
• Receives from the receiving section bundled/coded documents by bank branch which consist of the ff:
Bank Abstract of Daily Collection (BAD)
Special Bank Receipts (Sb Rs)
Payment Return Forms (RFPs)
• Segregates the Sb Rs Auditor's copy from the SSS copy and PRF
• Attaches the SSS copy of SBR to the corresponding PRF
• Classifies the RFPs by type of account
• Obtains the aggregate total of the grouped RFPs and reconciles the total amount against the Summary of Remittance of Collection by branch. If batched total does not tally with the amount per branch, determines the discrepancy/error by going over the batch tapes, RFPs, Sb Rs, and the BAD particulars of noted discrepancy/error
• Provides a common batch control document (AD-615) for each grouped Sb Rs/RFPs
• Forwards to the receiving section the batched Sb Rs/PRFs with the BADCs
• Performs other duties that may be assigned by the Section Head Payroll Clerk
The Zuellig Corporation - Philippines
January 1998 to June 1998
• Arrange employee compensation and withholding exemption
• Prepare HDMF / SSS loans vouchers
• Prepares certification of SSS contribution
• Computes quarterly SSS contribution of employees and employer share
• Prepares payroll voucher
• Updates employees gross pay
• Process salary loans and dependent hospital loans
• Reconciles employees W2
• Updates payroll register/YTD/SSS/Proof list/Recurrent/Payroll Summary/Pay slip and Company Deductions
• Prints personal deductions, SSS / Medical ECC contribution report
• Prepare salaries of household and acts as a liaison officer Packer / Checker
Duty Free Philippines Fiesta Mall
July 1997 to December 1997
• Developed excellence in sales training course
• Expanded territorial sales
Telcom Records Inc
May 1996 to October 1996
Data Encoder / Validator
• Encodes and validates data
Sales Representative
Lexicon Encyclopedia
January 1996 to April 1996
Increased sales of the company
Clerk
San Lazaro Hospital
June 1995 to November 1995
• Arrange employee files
• Encodes Data
Education
Mary Chiles College
June 2003 to March 2004
Bachelor of Science in Computer Science in Computer Science AMA Computer College
1995
University of Manila
1990
Skills
• Insurance Sales
• Desktop Support
• Sales
• Microsoft Office
• Microsoft Windows
• Technical Support
• RF Scanner
• Help Desk
• Network Support
• Warehouse experience
• Microsoft Windows Server
• ADP
• Workday
• Human resources
• Copywriting
• Customer support
• Microsoft Excel
• Payroll
• HRIS
• Microsoft Outlook
• HRIS
• Microsoft Word
• Driving
• Clerical experience
• Accounting
• Analysis skills
• Communication skills
• Customer service
• Forklift
• Computer literacy
• Computer skills
• Industrial equipment
• Load & unload
• Warehouse management system
• Clerical experience
• Help desk
• Computer networking
• Payroll
• Driving
• Forklift
• Workday
• Cold calling
• Windows
• Microsoft Windows Server
• Desktop support
• Network support
• Front desk
• Copywriting
• Technical support
• Accounting
• Human resources
• Customer service
Languages
• Tagalog - Expert
• English - Fluent
Certifications and Licenses
Forklift Certification
Certified Payroll Professional
Fundamental Payroll Certification
Non-CDL Class C
Contact this candidate