Customer Service Data Entry

Pamela Foster

**** *. ***** **. ****** Arrow, Ok, 74012 580-***-****

Professional Summary

Detail-oriented and highly organized office professional with 6 years of experience in educational and leadership support and customer service. Skilled in managing schedules, handling correspondence, and optimizing office efficiency. Proficient in Microsoft Office, Google Workspace and Word. Adapt at multitasking in fast-paced environments while maintaining accuracy and professionalism.

Skills & Competencies

Office administration & organization

Calendar & meeting management

Data entry & document preparation

Customer service & communication

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Google Workspace (Docs, Sheets, Drive, Calendar)

Time management & problem-solving

Record keeping & filing systems

Professional Experience

Western Plains Youth & Family Services Woodward, Oklahoma, Feb 11, 2025 –Present

Managed daily office duties, ensuring time management and organization. Gained my Family Peer Recovery Support Specialist Certification

Scheduled meetings, coordinated travel arrangements, and handled correspondence.

Maintained and organized confidential files, records, and reports.

Assisted in preparing presentations, reports, and internal resources

Provided excellent customer service by handling inquiries and resolutions efficiently.

UPS – Tulsa, Oklahoma October 2024- December 2024.

Managed daily board, coordinate packages and ensure identical bar code labels match.

Sort packages in a timely manner, load, unload and deliver promptly and efficiently

Responsible for maintaining all phones or computer devices while on duty

O’Reilly Auto – Woodward/Tulsa Oklahoma, January 2021- December 2024

Supported team members with administrative tasks, document management, and scheduling.

Process invoices, expense reports, copies, scans, mail outs, filed and organized documents.

Managed office supplies and inventory to ensure a well-stocked and organized workspace.

Education

Bachelor of Arts – Northwestern Oklahoma State University – 2020

Master of Education- Business/Admin – Northwestern Oklahoma State University - 2022

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