Accurate data entry, data integrity, and reports using Excel.

NEIL FRANCIS N.

NAVARRO

CONTACT

090********

***************@*****.***

Brgy. Cagbang, Oton, Iloilo

linkedin.com/in/neil-francis-

navarro-9b0183370

EDUCATION

College - Bachelor of Science in

Information Technology

Iloilo Science and Techology

University

Burgos St, La Paz, Iloilo

City (2024 – 2025)

SKILLS

Front-End Development Skills:

• Languages & Technologies:

HTML, CSS, JavaScript

• Frameworks/Libraries: React

• Tools: Figma (UI/UX design),

Canva (visual assets)

Back-End Development Skills:

• Languages: Python, C, PHP

• Frameworks: Flask

• Databases: MongoDB

• Tools: DBeaver, Postman, Git,

XAMPP

ACHIEVEMENTS

Dean’s Lister – 2023

CERTIFICATE

Wadhwani Employability Skills

Certificate - March 2025

PROFESSIONAL OVERVIEW

Aspiring IT Operations Specialist with foundational knowledge in database management, networking, and IT support, now expanding into software testing and quality assurance. Passionate about applying technical skills, learning automation tools, and contributing to the reliability of software systems. Eager to gain hands-on experience in both IT operations and software testing environments, collaborate with professionals, and help deliver stable, high-quality applications.

WORK EXPERIENCE

Pre-Professional Experience

Technical Support Intern

Meralco Gen – Panay Energy Development Corporation (PEDC) Brgy. Ingore, La Paz, Iloilo City 02/2025 - 05/2025 MIS/IT Department

• Provided user support through troubleshooting, system maintenance, and issue resolution.

• Managed internal support tickets and monitored the MAXIMO system to ensure accurate exchange rate updates.

• Verified database entries using DBeaver to maintain data accuracy.

• Used Office 365 tools for communication, collaboration, and document management.

PROJECTS

• Padayon: A Development of AI Application for Hiligaynon Speakers

- Developed a multilingual mental health chatbot for Hiligaynon speakers using RASA, OpenAI, OpenCV, and DeepFace. Built with Flask and MongoDB (backend) and HTML, CSS, JavaScript

(frontend). Performed API testing using Postman to validate system integration.

• Appointment Management System

- Created a web-based scheduling system with admin approval and email notifications. Built using Flask and MongoDB for the backend and HTML, CSS, JavaScript for the frontend. Conducted manual testing for functionality and backend routes.

Contact this candidate