Senior Software Test Engineer
Resume:
CONTACT
Redmond, WA *****
*************@*****.***
PROFESSIONAL
SUMMARY
Senior Software Test Engineer with
extensive experience at Centific
(Client: Microsoft), specializing in
enhancing product quality through
robust manual and automation test
strategies. Expertise in Software
Testing and Project Management,
with a proven ability to deliver high-
quality results. A highly organized,
detail-oriented professional with a
strong commitment to exceeding
expectations and driving continuous
improvement.
SKILLS
Software Testing
Test Plan & Strategy
Defect Management
User Acceptance Testing
Project Management
Quality Assurance
Client Relationship Management
Automation Testing
Requirement Analysis
Support Process Improvement
Web Development
Core Java
C++, C
Javascript
HTML
CSS
React
Redux
SQL
MongoDB
Cucumber
Rest Assured
Selenium
Junit
MONISHA
MANIKANNAN
SENIOR SOFTWARE TEST ENGINEER
EXPERIENCE
Senior Software Test Engineer Centific (Client: Microsoft) - Redmond, Washington
05/2022 - 09/2024
12/2024
Spearheaded the development and management of test frameworks for Microsoft Teams and Skype, integral products within the Microsoft Communication Suite, ensuring seamless functionality across platforms.
Specialized in both manual validation and test automation for Teams and Skype. Led test design, planning, and execution, with comprehensive documentation of test results. Demonstrated proficiency in bug logging, tracking, and resolution using Azure DevOps (ADO)
Cross-Platform Testing: Conducted rigorous testing across multiple platforms, including Android, iOS, Mac, Linux, Windows 10/11, and web browsers (Chrome, Edge, Firefox). Executed thorough test passes for each release cycle, ensuring platform compatibility and quality assurance.
Performed critical smoke tests and acceptance tests on all environments—pre-production and production—prior to each release, ensuring deployment readiness and stability.
Hands on Experience in handling synchronization using Implicit Wait and Explicit Waits to improve the Automation Suite Efficiency.
Designed and implemented a robust reporting tool to track and visualize test suite execution results, providing stakeholders with clear insights and actionable data for decision-making.
Senior QA Engineer Byju's (Think and Learn) - Bangalore, india 11/2020 - 11/2021
Led the end-to-end QA lifecycle for Byju's Google Classroom
(Vidyartha App), driving the successful onboarding of ~10,000 schools and ensuring robust product quality.
Spearheaded the bulk upload and edit functionalities for school and user data, optimizing the testing and onboarding process. Managed a team of 3 QA Engineers, ensuring efficient test execution and coordination.
Conducted in-depth OLAP testing for the Vidyartha App, ensuring smooth data analytics and processing across large datasets.
Created and maintained test case documents, ensuring comprehensive coverage and alignment with product architecture and requirements.
Analyzed user stories from the Product Owner and developed detailed test plans, aligning testing efforts with business objectives and feature specifications.
Executed comprehensive mobile testing protocols for a premium English learning application across both Android and iOS platforms; identified critical bugs that contributed to fixing the three biggest causes of app crashes.
Testng
Cypress
Postman
Maven
GitLab
Jira
OLAP
MS office
Putty
Finsim
JCB
Snowflake
Notion Document
Miro
Google Admin
LeadSqaure
ISO 8583
CERTIFICATIONS
IDRBT (institute of Development &
Research in Banking Technology)
Generative AI
Senior QA Engineer Innova Solutions Private Limited (American Cyber Systems Group) - Bangalore, India
11/2018 - 02/2020
Developed a configurable, automated testing framework for the Smart Edge payments switch using Cucumber, ensuring efficient and reusable test execution.
Built acquirer and issuer simulators for seamless end-to-end transaction flow testing.
Designed mechanisms to test the batch processing framework for payments clearing and settlement.
Configured complex payment switch profiles for member banks, including routes, processors, endpoints, and complete profile setups.
Conducted end-to-end testing for RuPay and VISA-compliant modules, including profile setup and validations.
Built and tested multi-currency module configurations adhering to multi- network standards.
Authored feature files and step definitions for Fees and Charges, Multi- Currency, and Transaction Classification modules.
Maintained test case documentation, architecture, and coverage reports for robust QA practices.
Collaborated with Product Owners to analyze user stories and create detailed, actionable test plans.
Assistant Manager NPCI (National Payments Corporation of India (NPCI) - Chennai, India
06/2016 - 09/2018
Managed online and back-office systems, ensuring seamless operations and supporting live certification for banks like IDBI and CBI.
Executed switching of application for various banks which enable transactions to flow between various devices such as POS & ATM to the host (core banking system) as a part of Online project
Managed the Data Navigator Application for various banks, enabling seamless settlement of online transactions as part of back-office. Developed and supported handheld banking applications to deliver essential financial services to rural customers.
Wrote and validated test case documents, ensuring comprehensive coverage and alignment with system architecture. Conducted thorough impact analysis to test requirements and their effects on existing functionalities
Conducted defect analysis and error management on existing functionalities, driving performance improvements and system reliability.
Collaborated with clients to resolve issues identified during UAT testing, ensuring timely fixes and seamless functionality. Assisted in testing and live certification processes for banks like IDBI and CBI. EDUCATION
Bachelors of Technology: Information Technology
Sathyabama University,2016
.
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