Tiffany Easley
Calhoun City, MS *****
***********@*****.***
Professional Summary
Dedicated and highly skilled Clinical Patient Care professional with over 21 years of experience in pharmacy environments. Demonstrated expertise in patient education, medication administration, and proficient management of pharmacy software. Adept at clinical pharmacy practices, order entry, and data entry, with a strong grasp of pharmacy technician responsibilities. My true passion lies in patient care, where I strive to empower individuals with the knowledge and understanding necessary for successful medication management at home. I prioritize ensuring that patients receive their essential medications promptly and accurately. Committed to improving patient outcomes through effective communication and thorough support in medication management.
Willing to relocate: Anywhere
Willing to relocate: Anywhere
Work Experience
Certified Pharmacy Technician (CPhT)
Tunica Pharmacy-Tunica, MS
October 2022 to Present
- Function as both a clinical and pharmacy technician, leading efforts in managing EQuiPP and Outcomes programs.
- Deliver thorough patient counseling, highlighting the critical nature of following prescribed medication schedules.
- CLIA certified, responsible for performing tests and administering immunizations to ensure optimal patient care.
- Handle payroll and administrative duties, enhancing the overall efficiency of pharmacy operations.
- Oversee inventory management by operating the Parada machine, placing orders for necessary supplies, and processing returns of excess stock.
- Execute daily synchronization tasks to maintain smooth pharmacy workflows.
- Travel to other pharmacy locations weekly to finalize EQuiPP and Outcomes processes, administer vaccines, and conduct testing.
- Respond to customer inquiries and assist pharmacists in the prescription-filling process.
- Address and resolve adjudication issues, engaging with healthcare providers for medication verification and refill requests.
- Complete pharmacy audits and ensure compliance with licensing requirements across multiple pharmacy sites.
Certified Pharmacy Technician
Clarksdale Pharmacy-Clarksdale, MS
May 2019 to Present
- Support pharmacists in processing prescriptions, ensuring accuracy in data entry and resolving adjudication issues.
- Communicate with insurance companies regarding billing for COVID-19 vaccinations and other immunizations.
- Oversee the Medication Therapy Management (MTM) program and successfully completed the Power Pak certification in MTM.
- Awaiting completion of the National certification exam to further enhance professional qualifications.
- Liaise with healthcare providers to address medication-related issues and secure refills for patients.
- Manage the synchronization program, proactively reaching out to patients for medication adherence.
- Deliver excellent customer service, handling cash register operations and making bank deposits.
- Responsible for inventory management, including ordering supplies and returning expired or excess medications.
Certified Pharmacy Technician
Ochsner Health-New Orleans, LA
September 2022 to October 2022
- Filled and delivered medications to Pixis machines across 16 hospital floors, ensuring timely access to critical medications.
- Managed the delivery of STAT and narcotic medications, adhering to strict protocols for safety and compliance.
- Operated carousel dispensers to facilitate efficient medication distribution throughout the facility. Certified Pharmacy Technician
Fred’s Pharmacy-Clarksdale, MS
February 2017 to May 2019
- Assisted pharmacists in the accurate processing of prescriptions, ensuring compliance with safety standards and regulations.
- Provided exceptional customer service, addressing patient inquiries and facilitating medication counseling.
- Managed inventory control, including ordering medications and supplies, as well as handling returns of expired products.
- Supported the pharmacy team in maintaining a clean and organized work environment to enhance workflow efficiency.
- Engaged with patients to promote medication adherence and offer guidance on proper medication use. Lead Certified Pharmacy Technician
Kroger Pharmacy-Clarksdale, MS
February 2010 to February 2017
- Collaborated with pharmacists to accurately fill prescriptions, ensuring precision in dosage and instructions.
- Provided outstanding customer service by assisting patients with their medication inquiries and offering professional advice.
- Maintained inventory levels by monitoring stock, placing orders for medications, and managing returns of outdated products.
- Supported pharmacy operations by performing administrative tasks, including data entry and maintaining patient records.
- Ensured a clean and organized pharmacy environment to promote safety and efficiency in daily operations.
Lead Pharmacy Technician
Henderson Drug-Clarksdale, MS
August 2003 to February 2010
- Collaborate with pharmacists to accurately process and dispense prescriptions, ensuring compliance with all regulations and safety standards.
- Provide exceptional customer service by assisting patients with medication inquiries and offering detailed explanations of drug therapies.
- Manage inventory by monitoring stock levels, ordering medications, and efficiently handling the return of expired items.
- Conduct medication therapy management sessions to enhance patient understanding and adherence to their treatment plans.
- Maintain accurate records and documentation to support pharmacy operations and ensure seamless communication with healthcare providers.
- Assist in training new pharmacy staff, promoting a knowledgeable and efficient work environment. Education
High school diploma
Penn Foster-Pennsylvania
January 1999 to May 1999
Skills
• Order Entry
• Data Entry
• Hospital Experience
• Phone Etiquette
• Clinical Pharmacy Experience
• Cash Handling
• Pharmacy Software
• HIPAA
• Compounding Medications
• Medical Terminology
• Computer Operation
• Insurance Verification
• Pharmacy Technician Experience
Certifications and Licenses
Pharmacy Technician Certification
Pharmacy Technician License