Office Assistant Customer Service

CAYLEE SECREST

**** ****** ******* ****, ******, AL 35216

205-***-**** *************@*****.***

OBJECTIVE

Motivated and detail-oriented student with 4+ years of customer service experience seeking an office assistant or administrative position. Known for strong organizational skills, problem-solving abilities, and a professional, adaptable work ethic. SKILLS

- Attention to Detail

- Record-Keeping & Filing

- Written & Verbal Communication

- Organization & Scheduling

- Problem Solving

- Customer Service

EXPERIENCE

● Cracker Barrel Old Country Store – Retail Sales Associate / Shift Leader Jasper & Birmingham, AL Apr 2021 – Dec 2022, May 2023 – Present

- Greet and assist customers, manage register operations, and maintain a well-stocked retail area

- Complete daily checklists and ensure store cleanliness and presentation

- Provide leadership support during shifts and help train new staff

● Bevill State Community College – Upward Bound Office Assistant Sumiton, AL Aug 2021 – Dec 2021

- Maintained organized student files and assisted with program documentation

- Chaperoned trips and supported event planning and execution

- Helped students access resources and answered general inquiries

● Hope Animal Clinic – Kennel Assistant

Bessemer, AL Dec 2022 – May 2023

- Cared for animals, administered medications, and ensured proper sanitation

- Managed task lists to maintain clinic flow and support veterinary operations

● Raising Arrows – Volunteer

Oakman, AL Mar 2020 – Jul 2020

- Assisted with meal preparation and distribution for low-income families

- Maintained cleanliness of the community center before and after events EDUCATION

Jefferson State Community College - Associate’s degree in accounting (in progress) Bevill State Community College – General studies

Sumiton, AL May 2021 – May 2023

Cordova High School – Advanced Academic Diploma

Cordova, AL Graduated May 2021

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