EDUCATION
MILA LISETTE BORBE
CONTACT
*****************@*****.***
Manor, Texas. 78653
SKILLS
• Public Relations
• Teamwork
• Time Management
• Leadership
• Effective Communication
• Critical Thinking
LYCEUM OF THE
PHILIPPINES UNIVERSITY
• Bachelor of Science in
International Hospitality
Management specialized
in Cruise Line Operations
Culinary Arts
2016 - 2020
• English (Fluent)
• Tagalog (Fluent)
LANGUAGES
WORK EXPERIENCE
REFERENCE
PROFILE
Energetic and customer-focused Culinary Arts graduate seeking a position as a Housekeeping Staff or Food & Beverage Attendant. Eager to apply my skills and knowledge to deliver exceptional service and contribute to a high-quality guest experience.
Jasper Franquelli
Phone:
Owner of Kapatad kitchen
and cafe
Erwin Puga
Phone:
Carnival Cruise line
HR Director
Kapatad kitchen and cafe
Assistant Manager
Marriott Hotel
Night auditor/ Guest service representative
Ketenci Hotel Marmaris, Turkey
Receptionist
• Greet and seat guests, present menus, and offer recommendations.
• Assisting the Restaurant Manager in planning and implementing strategies to attract customers.
• Responding efficiently and accurately to customer complaints
• Ensure all guest records are accurately updated and maintained in the hotel’s property management system.
• Perform nightly reconciliation of all financial transactions, including verifying guest accounts, processing payments, and balancing cash drawers.
• Assist with administrative tasks, such as preparing reports, handling reservations, and processing room assignments.
• Manage reservations and room assignments using the hotel’s property management system.
• Process guest check-outs, handle payments, and resolve billing issues.
PERSONAL INFORMATION
Age: 29
Birth date: July 1. 1995
Gender: Female
Race: Asian / Filipino
Carnival cruise lines
Hotel stewardess
• Clean and prepare guest staterooms and public areas, including making beds, dusting, vacuuming, and replenishing supplies.
• Assist with luggage handling, including delivering, storing, and retrieving guest luggage as needed.
TRAININGS &
SEMINARS
•National Certificate II in
housekeepingOperation (October
2017)
•National Certificate II in food and
beverage (November 2017)
•National Certificate II in cookery
(May 2018)
•National Certificate III in events
Management (October 2018)
•National Certificate II in front office
Operations(November 2018)
•Certificate of training completion in
Passenger ship crowd management
(January 2020)
•Certificate of training completion in
basic
Training (January 2019)
•Certificate of training completion in
Bartending essentials (March 2015)
BASIC TRAINING (64 HOURS)
Personal Survival Techniques Fire
Prevention
Elementary First Aid
Personal Safety and Social Responsibility
Certificate No: 18-206-03316
Training Date: December 17, 2018 – January 5, 2019 Issued: December 21, 2019
SECURITY AWARENESS TRAINING AND SEAFARERS WITH
DESIGNATED DUTIES (8 HOURS)
Certificate No.: SDSD-22-0151417
Training Date: February 5, 2022
Issued: February 5, 2022
SURVIVAL CRAFT AND RESCUE BOATS OTHER THAN FAST
RESCUE BOATS (32 HOURS)
Certificate No.: SCRB-22-0150902
Training Date: January 27, 2022 – February 2, 2022 Issued: February 2, 2022
PASSENGER SHIP CROWD MANAGEMENT TRAINING
Certificate No.: 20-164-00015
Training Date: January 3, 2020 – January 4, 2020
Issued: January 6, 2020
CERTIFICATES