DONALD SINCLAIR
Las Vegas, NV *****
**************************@***********.***
Authorized to work in the US for any employer
Work Experience
Bike Officer
Station Casinos - Las Vegas, NV
June 2022 to August 2022
Thoroughly analyzed criminal information and processed crime scenes. Rendered aid to accident victims and other persons requiring first aid for physical injuries. Utilized clear communication and interpersonal skills to build relationships with citizens. Monitored traffic violations, issuing citations as necessary. Store Manger
Terrible Herbst Convenience Store - Las Vegas, NV
June 2020 to March 2022
Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Manager
Terrible Herbst Car Wash - Las Vegas, NV
June 2007 to March 2020
Maintained professional, organized, and safe environment for employees and patrons. Cross-trained existing employees to maximize team agility and performance. Developed and maintained relationships with customers and suppliers through account development. Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground. Onboarded new employees with training and new hire documentation. Planned and budgeted accurately to provide business with resources needed to operate smoothly. Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Managed and motivated employees to be productive and engaged in work. Controlled costs to keep business operating within budget and increase profits. Improved safety procedures to create safe working conditions for workers. Identified and communicated customer needs to supply chain capacity and quality teams. Streamlined and monitored quality programs to alleviate overdue compliance activities. Successfully managed budgets and allocated resources to maximize productivity and profitability. Education
Diploma
Ed W Clark High School - Las Vegas, NV
June 2001
Skills
• Customer service (10+ years)
• Customer service
• Sales
• Driving
• Leadership
• Account management
Languages
• English - Fluent
Certifications and Licenses
Driver's License
June 2020 to June 2028
Class CM Nevada