Program Manager Web Development

Highlights

Dynamic IT and Data Program Manager with over 22 years of experience leading complex IT projects and managing multi-million dollar budgets. Expertise in Agile methodologies, web development, data systems security, and compliance regulations. Successfully managed a $4.5 million web development portfolio and prioritized stakeholder-driven initiatives to improve web access and user experience. Passionate about leveraging technology, to enhance organizational workflows and decision-making processes with collaborative requirements analysis and transition practices.

Work Experience

October 2023 to Present- Acting Chief Web Infrastructure Services Branch/Web Program Senior Advisor

Provided management and leadership to web developers and project managers in building and maintaining EPA’s enterprise public web sites on Drupal platforms (www.epa.gov, work.epa.gov) using the Agile framework.

Oversaw and prioritized feature development for www.epa.gov and work.epa.gov and ERP system.

Researched and tested artificial intelligence capabilities to improve discovery of environmental information.

Responsible for preparing and approving IT procurements and financial management of a $4.5 million web development and operations portfolio.

Co-chaired EPA’s web governance council consisting of about 100 stakeholders and IT personnel.

Prioritized among stakeholders planned design improvements for feature and user driven development.

Mentored and coach staff on PMI principles and methods for earned value, schedule and financial planning and monitoring.

Senior advisor for data systems security audits and compliance under the Federal Information Security Management Act.

September 2020 to October 2023- Associate Director Web Content Services Division, U.S. EPA, Office of Mission Support

Provided leadership and expertise over EPA’s web public access strategy development and coordination with over 500 public-facing web sites and the Agency’s public and Intranet (www.epa.gov, work.epa.gov).

Managed $4 million web infrastructure management portfolio for EPA’s flagship websites.

Implemented change management practices for office reorganization, aligning IT staff and skills with the new structure.

Supported Cloud migration teams moving EPA's Public and Intranet web sites to AWS.

Developed and implemented EPA’s Section 508 web accessibility strategy for the Agency’s public web sites.

Implemented the Agency’s web compliance monitoring strategy to ensure that EPA web sites meet all federal system requirements.

Coordinated hiring, retention and other human resource activities for new and existing employees.

January 2011 to September 2020- Associate Director Information Exchange Services Division U.S. EPA, Office of Environmental Information

Managed $20 million IT budget for EPA’s Data Exchange (CDX) Reporting and Exchange System.

Chaired IT contract procurement panels for mission IT contracts ranging from $1 million to $110 million.

Developed and administered data standards and Q/A processes for environmental information programs.

Provided oversight and guidance to management and staff on electronic data exchange systems, geographic locational tools and techniques, and data quality standards and methods.

Established and maintained partnerships and service level agreements with States, Tribes and local government data standards and exchange requirements for stakeholders.

Coordinated hiring, retention and other human resource planning and activities for new and existing employees.

Prepared and presented briefings to senior management, political appointees, and other federal agencies on best practices for data exchange and management.

December 2005 to January 2011- Chief Information Exchange Technology Branch- Environmental Protection Agency, Office of Environmental Information

Served as program manager for CDX, the IT system gateway supporting 200,000 public and industry data and information reporting requirements.

Supervised IT specialists and project managers in the development of secure electronic reporting and data exchange solutions, including confidential and highly sensitive data.

Managed the development and implementation of shared IT services, reducing redundant solutions with State and Tribal trading partners.

Developed Agile-based statements of work and served as contract project officer for EPA’s E-Enterprise portal.

Developed EPA’s “Electronic Reporting Policy and Procedure” for legally sensitive data submitted by industry.

Oversaw IT development projects with a combination of waterfall and agile methods, using PMP principles and methods.

Managed change control processes, established change thresholds and service level agreements for IT services.

Ensured that all system solutions complied with federal FIPS, Privacy Act, FISMA and capital planning and investment.

August 2001 – December 2005- IT Project Manager- U.S. EPA, Office of Environmental Information

Managed the integration of environmental IT systems with the Agency's CDX Enterprise Reporting System.

Responsible for the project planning, requirements analysis, scheduling, monitoring, process changes and performance measurement of 20 CDX IT projects.

Managed a team of IT, security experts and stakeholders to develop and deploy the first confidential information reporting solution.

Coordinated the implementation of the Agency's first public-facing workflow for making electronic payments.

Developed over 30 contract statements of work and project plans for forms reporting and data flow projects.

Interviewed and made recommendations on hiring employees for the Central Receiving Branch.

Served as technical advisor on XML and web-based technologies.

October 2000 to August 2001- Technical Project Manager, Futurelink International

Managed the integration of Citrix Metaframe, Windows NT and 2000 network integration projects.

IT servant leader to a team of eight network engineers.

Responsible for the financial and human resource allocation, scheduling, execution and close out of IT network upgrades and deployments.

Developed and implemented the 24x7 monitoring plan for preferred customers.

Prepared technical statements of work, financial estimates and supporting documentation for network integration projects.

November 1996 to October 2000- IT and Communications Specialist, U.S. EPA, Office of Solid Waste, Communication Services Branch

Served as contract project officer for multi-year effort to modernize paper-based processes across multiple EPA organizations.

Managed $300K to $2 million public information requirements and development contracts.

Implemented EPA’s first website customer experience training program for web managers across the Agency.

Served as webmaster for one of the most active web sites in the federal government (www.epa.gov/osw).

Served as team lead on more than 30 web site development and redesign projects.

Coordinated training and implementation of web-based technology for a staff of 300.

Education and Certifications

University of Maryland School of Management and Technology, September 1998 to 2001.

Bachelor of Arts in Urban Planning, University of Maryland School of Behavioral and Social Science, May 1992.

Certified Project Management Professional, Project Management Institute, Recertified 2025, #4117287.

Certified Scrum Master, Scrum Alliance, June, 2025.

Contracting Officer Technical Representative, recertified 2024.

Awards

Gold Medal for Superior Service- Central Data Exchange.

Silver Medal for Exceptional Service- National Environmental Information Exchange Network.

15 Bronze Medals for Commendable Service- Multiple IT projects throughout EPA.

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