Customer Service Representative
Resume:
ZAQUIRRA
DANIELS
*********@*****.***
Opa Locka, Florida 33054
My name is Zaquirra Daniels, I am 25 years old. I have experience in security and in the correctional field . I am currently in college majoring in criminal justice . I have 37 credits out of 60 and will be graduating in the spring. I work at a fast paste I catch on fast in any trainings and I do have open availability .
PROFESSIONAL SUMMARY
SKILLS
• Leadership
• communication
• problem solving
• customer service
• teamwork
Broward College
North campus • Expected in
01/2026
Criminal Justice
West Park Prepartory
EDUCATION
CERTIFICATIONS
• CPR CERTIFIED
• TWIC/ TSA CERTIFIED
Allied Universal Security Services - Security Officer Port Everglades • 08/2023 - Current
Lowell Correctional Institution - Corrections Officer Ocala • 02/2024 - 09/2024
Amazon - Customer Service Representative
Ocala • 01/2018 - 06/2019
Teleperformance - Customer Service Representative
North lauderdale • 03/2020 - 08/2022
WORK HISTORY
• Traffic Control with deputies
• Screening cruisers luggage
• access control for restricted areas
maintain security and order within a correctional facility, overseeing the conduct of incarcerated individuals and ensuring the safety of both staff and inmates.
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I performed a variety of tasks, like supervising daily activities, enforcing rules, conducting searches and responding to emergencies.
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Being the first point of contact to the customers. Answering their requests through phone, chat and/or email — this includes everything from order and product questions to payment matters and website guidance.
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My job was dealing with the customers who had Apple devices. Answering questions, troubleshooting steps with the customers to dissolve their issues with their devices and to ensure the proper communication skills when understanding the customers problems.
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Contact this candidate