Emma Ramirez -
Rodriguez
Crystal Lake, IL *****
(773) 648 - 5888
emmaramirezrodrig@gmail.c
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EXPERIENCE
Al Piemonte Chevrolet Dealership, East Dundee — Sales specialist
April 2025- Active
● Study key features of Chevy vehicles
● Work with General Motors
● Relationship building with customers
● Proficiently sold a wide range of new and used vehicles J.P Morgan Chase Corporate Office, Elgin — Bank Lockbox / Transaction Specialist II / Data Analyst / Data entry / Pitney Bowes
Aug 2023 - Jan 2025
● Carefully process payments from businesses / client
● Transfer data onto computer programs / software
● Revise Documentation Errors
● Scale and process mail
● Consistently work on self improvement
Snap-On Tools, Crystal Lake — Assembly / Picker/ Shipping and Receiving
Mar 2023 - Aug 2023
● Assemble clients order, placing car parts/tools into foam and onto Snap-on packaging
● Wrap plastic Saran Wrap on package, insert into cardboard box and place shipping labels
● Load packages into truck
● Remove pallets from truck and unbox
● Count inventory
● Place orders and pick parts from warehouse
Maid Pro, Algonquin — Cleaning Technician
June 2022- September 2022
SKILLS
• Microsoft word/outlook
• Data Entry/Analyst
• Bank Lockbox
• Transaction Specialist II
• Sales
• Social Media Marketing
• Bookkeeping
• Computer Literacy
• Cash handling
• Organizational skills
• USPS Shipping and Receiving
• Inventory Management
• Phone etiquette
• Reliable trainer/managing
• Bilingual
• Leadership skills
• Open minded
• Clerical
LANGUAGES
Excellent in speaking, writing
and reading English
Excellent in speaking, writing
and reading Spanish
● Cleaning technician summer job
● Commute to clients houses / offices / churches to clean and disinfect
● Wipe down and mop kitchens, bathrooms, bedrooms and living rooms
● Detail rooms with leaving designs from vacuum on carpet
● Fold bathroom towels and toilet paper into flowers Woodman’s Food Market, Carpentersville —
Cashier/Customer Service/Trainer/Stocker
Sept 2021 - Jun 2022
● Scan items and bag/arrange customers order in a organized manner following woodmans criteria based of weight and category
● Process transactions by required items per hour
● Stock and organize aisles
● Manage self checkout fast lanes
● Count register
● Assist customers
● Train new hires
Chick-Fil-A, Crystal Lake — Cashier/Customer Service/Host September 2019 - October 2020
● Take customers order through IPOS on headset or drive through
● Prepare Shakes and sauces
● Pack and deliver orders
● Train new hires
The Edge, Crystal Lake — Fitness Consultant/Retail October 2018 - April 2019
● Greet fitness members at the front desk
● Prepare and sell protein shakes/energy drinks/supplements
● Create a fun motivational environment for guests
● Advise different types of training/classes based off of goals EDUCATION
Crystal Lake Central High School, Crystal Lake — High School diploma
August 2017 - May 2021
● Honor Roll
● Ap, Dual Credit and Honor Classes
● Girls Soccer team - 4 years
McHenry County College, McHenry
Fall 2021 - Summer 2022
● Philosophy
● Anthropology
● Sociology
● Art Appreciation
● Micro Economics
Groups
Latino Leadership — Latino volunteering group
August 2017 - May 2021
● Health wellness fairs
Translate for families and assisting them through the checkup and paperwork for following appointments and medications
● Courtyard Garden
Help out our local church plant flowers and place stones around the courtyard
● Elementary School plays
Assist the kids with their plays by working backstage on lights, curtains, reciting their lines and handing them theirs props
● Latino Parades
Spread love and awareness about all of our different Latin countries
Cook authentic Latino dishes/snacks
Avid — College / Life preparation program
August 2017 - May 2021
● Watch Ted Talks on successful business owners and leaders
● Write Essays about what we’ve learned about professional speakers and how we can apply their knowledge to our daily life
● Volunteering in our community and around the world
Rwanda, Africa
■ Filled New Backpacks for elementary students in
Rwanda with brand new school supplies and toys
■ Built a library and provided the students with a large selection of best selling books
Christmas Drive
■ Collect cash and toy donations to provide for
children through Salvation Army for Christmas
● Develop and perfect “soft skills”. For example, keeping eye contact, communicating with hands/body, firm handshake, and being articulate