Customer Service Data Entry

Jolene Mello

813-***-**** • ******.*****@*****.***

Brandon, FL 33511

Professional Summary

Dedicated professional with over 20 years of customer service experience and 8+ years of hands-on training in interior painting and wallpaper installation. Skilled in job estimating, client communication, and project preparation. Proficient in Microsoft Office, with a strong work ethic and a commitment to delivering quality results. Skills

Customer Service & Communication

Interior Painting & Surface Preparation

Wallpaper Installation & Removal

Job Estimating

Microsoft Office (Word, Excel, Outlook)

Time Management & Organization

Attention to Detail

Team Collaboration

Work Experience

• Painting Apprentice / Assistant Estimator

• David Williams Inc. Painting & Interior Design – Brandon, FL

• 2016 – Present

• - Assist in preparing and completing residential and commercial painting projects.

• - Perform surface prep, priming, taping, brushing, and wallpaper installation.

• - Support lead painter with job execution and client communication.

• - Prepare job estimates and help source materials based on client needs.

• - Maintain professional client relationships and ensure job site satisfaction.

• Customer Service Representative

• Walgreens – Tampa, FL 33611

• 2000 – 2005

• - Provided customer support in a fast-paced retail pharmacy environment.

• - Assisted with prescription intake, store merchandising, and customer transactions.

• - Handled customer complaints and inquiries with professionalism and care.

• - Maintained organization of inventory and front-end operations.

• Customer Service Representative

• AnazaoHealth – Tampa, FL

• 2005 – 2008

• - Supported pharmaceutical operations with administrative and customer service tasks.

• - Processed orders, coordinated deliveries, and ensured customer satisfaction.

• - Used Microsoft Office to manage records and communications with healthcare clients.

• - Assisted pharmacists and internal teams with order tracking and data entry.

• Customer Service Representative

• Memorial Family Pharmacy – Tampa, FL 33611

• 2008 – 2009

• - Delivered personal and attentive service to customers in a community pharmacy setting.

• - Helped manage inventory, prepare prescriptions, and maintain patient records.

• - Answered phone inquiries and scheduled medication pickups.

• - Maintained a clean and organized front counter environment. Education

High School Diploma

Robinson Senior High School – Tampa, FL 33616

Graduated: 2002

Brewster Technical Center

Certificate in Blue Print for Professional Success – 2003

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