Data Entry Customer Service
Resume:
Freeport, Pa
************@*****.***
Elisa Liti
INTAKE ESCALATION COORDINATOR
EDUCATION
Kaplan University
Davenport Idaho
Medical Billing /Coding Certificate
GPA 3.79
OBJECTIVE
Highly dependable and motivated individual, knowledgeable of insurance verification, offering many years of customer service, patient care and data entry. Great expertise is self-management and interpersonal skills. I am willing to work in a collaborative team or remotely at home.
REFERENCES
Available upon request
FUNCTIONAL SKILLS
Customer service
Adaptability /Flexibility
Communication
Problem-solving
Organization
EXPERIENCE
June 2023 - present
Intake Coordinator • APRIA Healthcare Remotely
JOB RESPONSIBILITIES
Data Entry, keying escalated intakes from our offshore location in a timely manner, applying appropriate codes for orders. Calling referrals if missing information. Calling patients to inform them of their orders.
EXPERIENCE
February 2022 – May 2023
Insurance Verification • Mobilis Health /Company closed
JOB RESPONSIBILITIES
Insurance verification and Cardiac monitor billing, applying correct codes and assisting in submitting claims. Overall patient care and customer service.
EXPERIENCE
February 2021- March 2022
Insurance Representative • Concordia Visiting Nurses
JOB RESPONSIBILITIES
Insurance verification, answering phones, data entry.
EXPERIENCE
January 2008- March 2022
NovaCare Rehabilitation
JOB RESPONSIBILITIES
Registration of patients, verifying insurance coverage,end of month billing, answering phones, data entry, running front office, overall patient care and customer service.
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