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Customer Service High School

Location:
Charlotte, NC
Salary:
$45,760 to $83,200
Posted:
July 07, 2025

Contact this candidate

Resume:

Name

Lua Serena

Phone: 704-***-****

Email: **********@*****.***

Location: Charlotte, NC

Objective

Motivated and bilingual professional with 3 years of customer service experience, excellent communication skills, and strong leadership abilities. Seeking a restaurant position where I can bring my fast problem-solving, active listening, and customer-focused mindset to enhance the guest experience and contribute to a high-performing team. Education

Rocky River High School – Charlotte, NC

Graduated: 2025

Experience

Customer Service Representative

[all in one services ] – Charlotte, NC

[June 2021 – june 2025 ]

● Handled daily customer communications via phone and email

● Created personalized quotes based on client needs and preferences

● Provided professional and friendly service to ensure customer satisfaction

● Managed multiple tasks while maintaining high attention to detail Skills

● Bilingual: Fluent in English and Spanish

● Excellent communication and interpersonal skills

● Fast problem solving and critical thinking

● Leadership and team collaboration

● Time management and multitasking

● Active listening and customer engagement

● Creativity and adaptability in fast-paced environments Volunteer & Leadership Experience

Student Volunteer & sports Manager – Rocky River High School

● Completed over 1,000 community service hours

● Served as manager for multiple sports teams

● Participated in JROTC with leadership responsibilities

● Assisted with school events, team organization, and communication



Contact this candidate