Customer Service Cape Town

Curriculum Vitae

Aaqilah Diedericks

** ********** ****, *********, **** Town, 7764

069-***-**** [Insert professional email address] ID Number: 050**********

Professional Summary

Enthusiastic and goal-oriented Travel and Tourism graduate with a strong academic background and a genuine passion for customer service, travel, and cultural engagement. Equipped with excellent interpersonal skills, strong attention to detail, and the ability to thrive in fast-paced environments. Committed to continuous learning and delivering high-quality service within the tourism and hospitality industry. Education

College of Cape Town - City Campus

Travel and Tourism Studies (2024 - 2025)

- N4 Certificate (Completed)

- N5 Certificate (Completed)

- N6 Certificate (Awaiting Results)

Harold Cressy High School - Western Cape

National Senior Certificate (2023)

- Subjects: English, Afrikaans, Mathematical Literacy, Life Orientation, Life Sciences, Geography, History Core Competencies

- Customer Engagement - Friendly, courteous, and effective in client-facing interactions

- Communication Skills - Clear, professional verbal and written communication

- Time Management - Prioritises tasks efficiently to meet deadlines

- Adaptability - Quickly adjusts to new challenges and work environments

- Technical Proficiency - Skilled in Microsoft Office (Word, Excel, PowerPoint), email, and internet navigation

- Team Collaboration - Proven ability to work well in teams and contribute positively to group objectives Languages

- English - Native fluency

- Afrikaans - Proficient

Curriculum Vitae

Personal Information

Date of Birth: 19 August 2005

Nationality: South African

Marital Status: Single

Health: Excellent

Professional Interests

Tourism & Hospitality Services

Travel Planning & Customer Experience

Cultural Exploration

Professional Development and Training

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