Abu Dhabi Customer Service
Resume:
SHWETA NEGI
TEFL/TCBE Certified Trainer
************@*****.***
Abu Dhabi, UAE
An adept English Trainer(OET/IELTS/TOEFL/Spoken English) and content writer with 3+ years of experience. My previous role in Service Management has strengthened my abilities in time management and customer service as well as my focused attention to detail and high accuracy. Now seeking to advance my career with trainer /teaching position and management responsibilities. WORK EXPERIENCE
Online IELTS/OET Trainer
Worldify Academia Hub
05/2023 - Present,
ESL Trainer
Newton Training Center
08/2022 - 08/2022, Abu Dhabi, UAE
IELTS & OET Test Preparation Trainer
Spoken English Trainer
IELTS/TOEFL/Spoken English Trainer
Freelance (Canuck Vision Group)
12/2019 - 07/2021, Abu Dhabi, UAE
IT Service Management
Accenture
08/2018 - 08/2019, Gurgaon, India
Problem, Incident, Escalation Management
Process Trainer
Shift Lead for APAC Region
RCA
Tech Mahindra
06/2020 - 08/2018, Chandigarh, India
Root Cause analysis team .
Training New Recruits.
Junior Analyst
eClerx
09/2015 - 05/2020, Chandigarh, India
EDUCATION
Master of computer application
DAVIET
120 hour TEFL+TCBE
Asian College of Teachers
SKILLS
Administration & Management
Education & Training
Communication/Spoken English
IELTS /TOEFL Trainer
Customer Service/Relationship Management
M s Office (Word, Excel, PowerPoint)
LANGUAGES
English
Full Professional Proficiency
Hindi
Full Professional Proficiency
INTERESTS
Travel Novel Food
Job Role
Job Role
Job Role
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