Assoicate Project manager,QA Lead

SUSHEEL ATREYA PANDRAVADA Immediate Joiner

Associate Project Manager Agile Project Coordinator QA Lead

+91-776******* **********@*****.*** LinkedIn: https://www.linkedin.com/in/susheel-atreya-pandravada-7414651b/ Bangalore, India

Professional Summary

Results-driven Associate Project Manager / Agile Coordinator with 12+ years of experience driving end-to-end software delivery across diverse domains including Media Exchange (Asia Pacific), Tender Management (EU), Fintech (US), Healthcare

(US), Telecom (US), and Banking (US/UK/Asia Pacific) Dev-portals. Combines agile delivery leadership with a deep QA background to deliver scalable, secure, and high-performance systems. Skilled in leading cross-functional global teams, facilitating agile ceremonies, ensuring PMO compliance, and delivering stakeholder-aligned releases. Core Competencies

Project Delivery: Agile/Scrum, Project Lifecycle, Risk Management, Resource Planning, Cross-Functional Leadership

Agile Coordination: Sprint Planning, Daily Stand-ups, UAT Facilitation, Backlog Grooming, PMO Compliance

Stakeholder Engagement: KPI Reporting, Status Dashboards, Approval Workflows, Executive Communication

Quality Assurance: QA Strategy, Functional/API/Performance Testing, Test Automation, RCA, Documentation

Tools & Technologies: JIRA, Confluence, MS Project, Postman, JMeter, SQL, React, Angular, .NET, Drupal 8/9/10 Admin panel, Salesforce, Apigee, Swagger (Mock), Browser Stack, Magento Admin panel, Lighthouse. Professional Experience

1.Associate Project Manager / Agile Coordinator January 2019 – May 2025 Plexcel Info Systems Pvt. Ltd. (Payroll Employer) – Bangalore, India Domain: Media Exchange Platform, Tender Management Systems Product Focus: TMS, ABU (Web & Mobile Responsive)

Led full software project lifecycle for platforms using React, Angular, .NET; delivered 100% on-time releases aligned with stakeholder requirements.

Facilitated Agile ceremonies for 2+ development teams; improved sprint velocity tracking by 25%.

Created dashboards and reports to enhance leadership decision-making speed by 30%.

Managed dependencies and blockers using JIRA; improved issue resolution time by 20%.

Collaborated with Product Owners to track Key Performance Indicators, project scope, and deliverables; maintained defect-free production releases.

Conducted internal audits and compliance reviews; ensured 100% adherence to PMO standards.

Enhanced approval workflows and documentation processes; reduced response time by 40%. Project Highlights:

Media Exchange (Asia Pacific): Coordinated sprint execution and release readiness for a regional digital content exchange solution with multilingual interface and role-based access.

Tender Management System (EU): Improved stakeholder alignment and reduced scope creep through structured backlog grooming and executive reporting; ensured audit-ready documentation for regulatory compliance. Key Achievements:

Standardized dashboard templates across 3 projects for consistent reporting

Strengthened sprint health monitoring and cross-team coordination

Streamlined risk log documentation, improving visibility for leadership 2.Quality Assurance Lead (Consultant Role)

Client: DigitalAPICraft– Bangalore, India ( Payroll Employer) Plexcel Info Systems Pvt. Ltd. Domain: US Fintech Devportal, US/UK/HK/Asia pacific Banking Devportals, US Healthcare Devportal, US Telecom Devportal Product Focus: One API Marketplace, One APIHUB (Web & Mobile) a. Fintech (US) – Digital Payments Integration Platform Sept 2023 – May 2025

Coordinated fintech sandbox UAT cycles, enabling successful partner integration with faster Spearheaded QA strategy for real-time API integrations with e-wallets and banking systems.

Reduced defects by 40% through API automation and security testing.

Coordinated UAT and managed sprint-level quality controls. b. Banking (UK/HK/China) – Open Banking & Corporate Banking Aug 2021 – Aug 2023

Managed Open Banking and Trade /Treasury API QA across business units; supported ISO

Directed QA for multiple banking portals; validated ISO 20022 & SWIFT messages.

Achieved 25% reduction in production issues with proactive regression and scenario-based testing.

Validated API governance frameworks for SWIFT compliance using detailed QA documentation c. Healthcare (US) – FHIR-Compliant API Platform Feb 2021 – Dec 2022

Ensured HIPAA-compliant sandbox testing for FHIR APIs (STU3/DSTU2/R4), validating conformance of patient and claim APIs.

Delivered 100% critical API coverage for a HIPAA/ONC-compliant digital health integration. d. Telecom (US) – API Marketplace for Partner Onboarding Jan 2019 – Dec 2021

Delivered a high-volume API Marketplace, accelerating partner onboarding by 20% through

Led QA efforts for a large-scale developer API Marketplace. Key Highlights:

Strengthened API automation and traceability across domains.

Improved API test coverage and reliability using data-driven approach

Reduced regression defects by introducing reusable test suites

Developed SOPs and knowledge-sharing documentation to standardize QA Senior QA Engineer

Replicon Software India Pvt. Ltd. – Bangalore, India September 2013 – January 2018 Domain: Time Management SaaS (Timesheet, Time Bill, Time Cost, Time-Off, Web Expenses) Product Focus: Project Time Tracking & Timesheet Software (Web & Mobile)

Oversaw QA planning and execution for SaaS products including Time Tracking, Time-Off, Time Cost, and Web Expenses.

Performed System Integration Testing (SIT) for IVR and POS systems to validate functional and data integrity.

Reduced defect leakage by 25% through RCA and aligning QA strategy with business process maps.

Designed and maintained test data frameworks, reducing test-related production bugs.

Onboarded and mentored QA team members, increasing productivity and reducing ramp-up time by 40%.

Led QA strategy across SaaS modules, reducing regression defects through test optimization.

Conducted SIT for IVR/POS systems, ensuring system-wide compliance.

Mentored new QA hires and improved onboarding productivity by 40%.

Reduced defect leakage by 25% via RCA-driven test planning Project Highlights:

Time & Expense SaaS Modules: Delivered end-to-end QA lifecycle for global time tracking and cost management modules, improving release stability by 30%.

IVR & POS Systems: Executed functional and integration tests across telephony and point-of-sale time entry channels, enhancing operational accuracy.

Web & Mobile Test Standardization: Established a unified QA process across platforms, reducing duplicated test efforts and post-release defects by 25%.

Key Achievements:

Strengthened regression stability and SaaS readiness through continuous QA process improvements. Application Support Engineer

Maruthi-IT.com – Bangalore, India July 2007 – August 2013 Domain: ERP, CRM, Payroll and E-Commerce

Product Focus: BOS-ERP, BOS-CRM (Web)

Delivered application support for BOS-ERP and BOS-CRM, ensuring timely resolution of client-reported issues across web, email, and phone.

Performed configuration and minor customization of ERP solutions based on user requirements and functional documentation.

Logged software defects and collaborated with development teams for timely bug resolution and feature improvements.

Maintained SLA compliance for incident response and resolution times.

Created internal documentation, FAQs, and knowledge base articles to streamline support operations and reduce turnaround time.

Project Highlights:

Supported end-to-end ERP/CRM implementation and support for a major Beverage Corporation, handling inventory, and CRM modules.

Conducted root cause analysis (RCA) for recurring issues and provided structured feedback for product enhancement.

Submitted well-documented change requests that contributed to the BOS Suite’s continuous improvement. Key Achievements:

Played a key role in enhancing 3+ core BOS features by identifying critical customer pain points.

Reduced average resolution time by 20% through proactive process improvements and knowledge sharing.

Maintained consistently high customer satisfaction scores through effective issue tracking and SLA adherence. Certifications

Certified Scrum Master (CSM), Scrum Alliance — December 2017

ISTQB Foundation Level, ISTQB — October 2014

Diploma in Software Testing, NIIT — January 2012 Awards & Recognition

Mentor & Liaison, Customer Hero Awards – DigitalAPICraft (2023–24)

Outstanding Performer – Plexcel Info Systems Pvt.Ltd (2020–21)

Most Valuable Player for Successful Go-Lives – Replicon Software India (2014, 2017)

Team Support Award for RIA Tool Initiative – Replicon Software India (2015) Education

Bachelor of Computer Applications Andhra University, Vishakhapatnam — June 2009

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