Data Center A Team

Thomas Smith

Phone 682-***-**** E-mail *******************@*****.***

Objective

Hands-on technician with experience in ISP and data center environments. Skilled in configuring, maintaining, and troubleshooting networking equipment, fiber/wireless infrastructure, and server hardware. Seeking opportunities to apply and grow in real-world networking environments.

Summary of Experience

Over 2 years of experience working directly with network hardware, fiber and wireless equipment, IP address management, and server diagnostics. Comfortable in fast-paced field and NOC environments, working closely with technicians and engineering teams to maintain stable, high-performing networks.

Technical Skills

•MikroTik Routers (2004, 5009, 1036)

•Netonix, CNMatrix, Ubiquiti, Cambium, Aviat

•Wireless Backhauls & APs (Cambium, Ubiquiti Wave)

•MAC Telnet, ROMON Access

•IP Address Management (IPAM), Authentication (Billmax)

•Network Monitoring (Zabbix, The Dude, AltaPlano)

•Fiber & Copper Troubleshooting

•Ticket Systems (Omni)

•Basic Server Hardware Repair (GPU, Motherboards)

Professional Experience

Nextlink Internet — ISP & Network Field Support

Sept 2024 – May 2025

•Configured MikroTik routers (2004, 5009, 1036), including IP addressing, loopbacks, and gigabit port setup.

•Used MAC Telnet and ROMON to remotely access routers by MAC address.

•Worked with Netonix, CNMatrix, and Ubiquiti switches; configured ports and assisted infra techs on-site and remotely.

•Managed Cambium and Aviat backhauls and Ubiquiti Wave APs.

•Used IPAM to assign and manage IPs; authenticated equipment with Billmax.

•Replaced copper and fiber cables in towers and cabinets; guided techs on swaps and light level testing.

•Monitored networks using Zabbix, AltaPlano, and The Dude.

•Worked directly with upstream providers like Zayo and Windstream during outages.

•Helped identify and resolve bandwidth congestion during peak hours.

•Reported fiber issues, ONU failures, and physical layer problems to supervisors with customer info.

SMS Data Center — Server Hardware Support Jan 2023 – Jan 2024

•Worked on Nvidia and Google AI server units.

•Diagnosed and repaired hardware issues including faulty GPUs and motherboards.

•Swapped components and ensured systems returned to working condition.

•Gained hands-on experience with high-performance server environments.

Education

South Texas College – McAllen, TX

Studied Computer Networking & IT

Associates of Applied Science Computer Support Specialist

Chisholm Trail High School – Fort Worth, TX High School Diploma

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