Dental Assistant Pediatric

*****.*.****@*****.*** • 928-***-****

LUISA ARCE

Sales Representative

PROFESSIONAL SUMMARY

Professional Summary

Results-driven operations and policy consultant with over a decade of experience in pediatric dental support and multi-sector operational improvement. Expert in streamlining workflows, enhancing efficiency, and driving strategic initiatives that deliver measurable results. Proven ability to develop and implement policies, optimize systems, and collaborate cross-functionally to achieve compliance, cost savings, and improved patient satisfaction. Skilled in data analysis, vendor negotiations, and workflow design, with a strong foundation in pediatric dental care and clinic operations. As a lead pediatric dental assistant I have a strong foundation in clinical leadership, patient care, and team coordination. Expert in streamlining workflows, enhancing efficiency, and implementing strategic initiatives that drive measurable results. Adept at balancing technical precision with compassionate patient engagement, especially in pediatric settings.

EMPLOYMENT HISTORY

OPERATIONS, POLICY, & DESIGN CONSULTANT May 2024 - Present

The Wiggly Tooth Pediatric Dentistry & Orthodontics Chandler, AZ

Streamline operations, enhance policy adherence, boost efficiency through strategic design.

Develop policies, optimize workflows, drive measurable improvements in patient satisfaction.

Collaborate with teams to refine processes, ensure compliance, and achieve operational goals.

Analyze systems, identify bottlenecks, implement solutions, resulting in significant efficiency gains.

OPERATIONS CONSULTANT 2020 - Present

Hutch Industrial Surprise, AZ

Optimize operations for measurable workflow improvements, enhancing efficiency and cost savings.

Collaborate with teams to streamline processes, achieving significant financial benefits.

Analyze data to identify trends, supporting strategic decisions and operational success.

Negotiate vendor contracts with COO, maximizing business profitability. Drive strategic initiatives resulting in improved operational outcomes.

LEAD PEDIATRIC DENTAL ASSISTANT

Mar 2022 - Present

Surprise Pediatric Dentistry & Orthodontics

Surprise, AZ

PEDIATRIC DENTAL ASSISTANT

Feb 2016 - May 2016

West Valley Pediatric Dentistry

Surprise, Az

PEDIATRIC DENTAL ASSISTANT

Nov 2014 - Jan 2016

Every Kids Dentistry

Surprise, Az

PEDIATRIC DENTAL ASSISTANT

Sep 2010 - Jul 2014

Just for Kids Dentistry

Kingman, Az

Managed patient records, ensuring accurate and efficient documentation.

Educated young patients on oral hygiene, improving dental health awareness.

Collaborated with dental team to streamline clinic operations.

Supported infection control practices, maintaining a safe environment.

Assisted pediatric dentists with procedures while ensuring young patients felt comfortable and relaxed, maintaining detailed patient records and sterilizing equipment.

Managed scheduling, patient documentation, and dental instrument preparation while adhering to strict infection control protocols and safety guidelines.

Partnered with dental team to provide chairside assistance, educate patients on oral hygiene, and coordinate treatment plans with parents.

Streamlined patient intake process and optimized equipment sterilization workflow, reducing treatment preparation time while maintaining quality care.

Created positive dental experiences for young patients through engaging communication, gentle care techniques, and anxiety-reducing strategies.

EDUCATION

CERTIFICATE IN DENTAL ASSISTING

2007 - 2010

Mohave Community College

Rio Salado Community College

COURSES

Bullhead City, AZ

PRINCIPLES OF MARKETING

Dec 2018

Rio Salado College

OWNING & OPERATING A SMALL BUSINESS

Dec 2018

Rio Salado College

TAX MANAGEMENT FOR SMALL BUSINESS

Rio Salado College

SKILLS

Dec 2018

Workflow Optimization (Experienced), Efficiency Improvement (Expert), Data Analysis (Experienced),

Policy Development (Experienced), Vendor Management (Skillful), Strategic Planning (Expert), Operational Compliance (Expert).

REFERENCES

Nicholas N. Bland, DMD, The Wiggly Tooth Pediatric Dentistry & Orthodontics (******@**************.***, 404-***-****);

Rachel Maddox, DMD, MPH, Surprise Pediatric Dentistry & Orthodontics (**************@*****.***, 480-***-****);

Cathy Huthison, COO, Hutch Industrial (*****@***************.***, 602-***-****).

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