Operations Specialist Social Media

JULIA MOORE

DIGITAL INSURANCE SPECIALIST

CONTACT PROFILE

**********@*****.***

Marketing Operations Specialist

Data-driven and detail-oriented professional skilled at enhancing campaign performance, driving content and brand consistency, and streamlining communications and administration. Proven ability to collect and analyze performance metrics to identify optimization

opportunities, manage brand-aligned content workflows, and facilitate clear communication across internal teams and external stakeholders. Expert in maintaining

marketing databases, coordinating meetings,

conducting research, and upholding brand standards to support and scale marketing initiatives.

• Campaign Performance & Optimization: Skilled in

pulling campaign data, analyzing KPIs, and

translating insights into clear recommendations to improve ROI and engagement.

• Content & Brand Management: Experienced in

coordinating content calendars and distribution,

ensuring all materials align with brand voice and

visual identity.

• Cross-functional Communication: Act as a liaison between marketing, sales, product, and external

vendors, ensuring smooth project execution and

stakeholder alignment.

• Administrative & Database Support: Proficient in managing marketing databases

(CRM/automation), scheduling team activities,

handling vendor correspondence, and keeping

documentation accurate and accessible.

• Market & Competitor Research: Conduct

thorough market research to uncover trends and

competitive intel, providing actionable insights to guide marketing strategy.

SKILLS EXPERIENCE

Platform expertise

Content creation

Analytics

Communication

Creativity

Strategic thinking

Insurance Administration Specialist

2021-Present

• Developing and Implementing Marketing

Strategies

• Managing Online Presence

• Managing Offline Marketing

• Tracking and Analyzing Performance

• Building Relationships

• Content Creation: Developing engaging content

for various platforms, including social media posts, blog articles, website copy, and email marketing

materials.

• Community Outreach: Planning and participating

in community events, health fairs, and other

initiatives to promote the practice and engage

with potential patients. Free Dental Clinic every

February

• Collaboration and Communication: Working

closely with the dental team, including dentists,

hygienists, and front office staff, to ensure

consistent messaging and effective marketing

efforts.

• Budget Management

• Staying informed about the latest trends in dental marketing and adapting strategies accordingly.

Digital Administrative Assistant

2012-2016

Assisted in the development and implementation of the company's digital marketing strategy, including social media marketing, email marketing, and paid advertising. Analyzed and reported on the performance of digital marketing campaigns, using data-driven insights to optimize and improve campaign effectiveness.

EDUCATION

Volunteer State Comm

College

2016-2018

AS in Business Management

Western Governors University

2018-2021

BA in IT Management

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