Medical Assistant Pharmacy Technician

Imelda Reyes

*** ******* **., **********, ** ****7 773-***-**** *****.**********@*****.***

Professional Summary

Certified Medical Assistant and Phlebotomist with over 10 years of clinical experience in fast- paced healthcare environments. Skilled in patient care, specimen collection, vaccine administration, and lab support. Bilingual in English and Spanish with a strong focus on patient- centered service and healthcare team collaboration. Key Skills

• Phlebotomy & Venipuncture

• Vital Signs & Vaccine Administration

• Laboratory Specimen Handling

• EMR Systems: Canopy, Athena

• Bilingual: English & Spanish

• Insurance Pre-authorizations

• Patient Education & Support

• Time Management & Prioritization

Certifications

Phlebotomy Certification – Everest College, Chicago, IL Pharmacy Technician License, State of Illinois (License #049.285991) – Mar 2023 to Mar 2024 Professional Experience

Medical Assistant / Phlebotomist – Oak Street Health, Chicago, IL (Apr 2019 – Jan 2021)

• • Performed vitals, vaccine administration, and blood draws.

• • Processed lab specimens and maintained inventory.

• • Collaborated with care teams and supported providers in closing health gaps.

• • Managed sanitary protocols for clinical areas. Medical Assistant – CAM Medical Group, Chicago, IL (Apr 2018 – Apr 2019)

• • Conducted patient vitals and vaccine administration.

• • Handled medical records, referrals, and insurance approvals using Athena.

• • Maintained a clean and organized clinical environment. Medical Assistant / Phlebotomist – Brickyard Pediatrics, Chicago, IL (Sep 2017 – Mar 2018)

• • Performed pediatric vitals, vaccines, and blood collection.

• • Worked closely with children with autism and disabilities.

• • Supported laboratory processing and infection control protocols. Medical Assistant / Phlebotomist – Little Village Medical Center / NRI Lab, Chicago, IL (Jun 2012 – Oct 2013)

• • Performed phlebotomy, lab specimen processing, and inventory.

• • Scheduled appointments, charted, and answered patient calls.

• • Maintained a sanitary workspace and clinical supplies. Education

Medical Assistant Diploma – Everest College, Chicago, IL (Aug 2011 – Dec 2011) Additional Experience (Optional)

Pharmacy Technician – Walgreens, Streamwood, IL (Jan 2021 – Jan 2024)

• • Processed prescriptions and communicated with insurance companies regarding medication coverage.

• • Provided customer support and patient education regarding prescriptions.

• Transitioned to store retail team after pharmacy hours were reduced. References

Henry Garcia

Lead Clinical Informatics Specialist, Oak Street Health Phone: 773-***-**** Email: *****.******@***************.***

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