Customer Service Sales Associate

Shavelle Briggins

Akron, OH *****

***********@*****.*** 330-***-****

Willing to Relocate Authorized to Work in the U.S.

Summary

Hardworking and reliable with 5+ years of experience in customer service, retail, and inventory. Great with people, fast learner, and currently working toward a degree in Social Work. Ready to bring my skills to a new opportunity.

Work Experience

Inventory Control Specialist / E-commerce

Goodwill Industries of Akron – Akron, OH

May 2023 – Present

• Keep inventory accurate and organized

• Photograph and list products for online sales

• Transport items to the warehouse as needed

• Help with other tasks as assigned

Cashier / Customer Service

Krispy Kreme – Akron, OH

December 2022 – May 2023

• Handled customer orders and payments

• Kept the work area clean and efficient

Sales Associate

Sally Beauty – Akron, OH

November 2022 – December 2022

• Helped customers find the right products

• Promoted credit card sign-ups

• Stocked shelves and ran the register

Sales Associate

Ross Dress for Less – Akron, OH

May 2022 – November 2022

• Assisted customers on the floor and at checkout

• Handled returns and exchanges

• Restocked inventory and kept displays organized

Crew Member

McDonald’s – Akron, OH

May 2020 – July 2022

• Prepared food and packed orders

• Worked the register and helped train new hires

• Provided fast and friendly service

Education

Bachelor of Arts in Social Work (In Progress)

University of Akron – Akron, OH

2024 – Present

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