Administrative Assistant Data Entry

Simone M Gray

Brooklyn, NY ***** 347-***-**** ***********@*****.***

SUMMARY OF QUALIFICATIONS

Organized and compassionate Administrative Assistant with 4+ years of data entry and clerical experience, including 2+ years supporting hospital departments in contract roles. Skilled in managing patient records, scheduling appointments, verifying insurance, and providing excellent front-desk service. Proficient in EHR systems, with strong attention to confidentiality and accuracy. Seeking to transition into a full-time Patient Registrar position to continue delivering high-quality support to patients and healthcare teams.

PROFESSIONAL EXPERIENCE

22nd Century Technologies- NYC Department of Education New York, NY 03/23 - Present

Transportation Reimbursement Processing Analyst (Contract)

Process an average of 200+ invoices per week, ensuring that all billing information is accurate and complete before sending to clients

Reconcile discrepancies between invoices, purchase orders and payment receipts, reducing errors by 15%

Work with finance teams to improve reimbursement processing, boosting team productivity by 30%

Convelo Group- NYCHHC Gotham Health Brooklyn York, NY 11/22-2/23

Administrative Assistant (Contract)

Supported a team of doctors and nurses with daily administrative tasks, including patient intake, medical records management, and correspondence.

Scheduled and confirmed patient appointments, reducing scheduling errors by 15%

Scheduled appointments, meetings and events for staff members and took detailed minutes when needed.

Honor Vet Technologies- Brooklyn Methodist Hospital Brooklyn, NY 5/22 – 10/22 Urology Registration Clerk (Contract)

Managed patient inquires related to appointment scheduling, insurance verification, and billing concerns, improving response time by 20%.

Ensured accurate data into HER system, reducing patient record errors by 15%.

Helped patients understand their billing statements, co-pays, and any outstanding balances.

Atrium Group-NYC Department Of Mental Health New York, NY 7/2021-4/2022

Registration Specialist (Contract)

Registered and greeted over 100 clinic patients and families daily, providing high-quality customer service and reducing wait times by 10%.

Maintained HIPAA compliance when handling patient records and communication, contributing to zero compliance violations during tenure.

Processed documents for release of medical records upon request from authorized personnel

Forum Group- NYCHCC Bellevue Hospital New York, NY 10/2020-6/2021 Covid Registration Clerk(Contract)

Managed a high-volume multi-line phone system, directing over 200 calls per day and scheduling appointments efficiently.

Ensured accurate data entry for patient demographics and insurance information, leading to a 20% reduction in data-entry errors

Performed insurance verification on the date before service.

TEMPOSITIONS - Housing Works Health Center New York, NY 5/2020 – 10/2020

Patient Service Representative (Contract)

Facilitated patient check- in and check- out processes.

Scanned documents into electronic health record system as needed.

Filed and maintain medical records.

SoulCycle63rd Street-New York, NY 3/2019-3/2020

Cleaning Staff

Took charge of all tasks in the absence of the Site Manager, including cleaning and ensuring that the staff stayed on task and followed all safety procedures

Ensured that all clean-up efforts were completed in a timely and professional manner

Completed in-depth restrooms cleaning to sanitize partitions, sinks, counters, mirrors.

Mount Sinai Hospital (Volunteer) New York, NY 2/2019-3/2020

Patient Service Representative

Prepared new patient charts neatly and accurately: label charts, copied and organized documents and assisted with other clerical projects as needed.

Assisted with making beds and stocking medical supplies; Served snacks to patients and provided wheelchair assistance.

File and maintain medical records.

Personal Caregiver/ Family Support Brooklyn, NY 3/2015-Present

Provide consistent support for a family member diagnosed with autism spectrum disorder (ASD), focusing on communication, routines,

and sensory needs.

Gained hands-on experience using basic ABA strategies and behavior redirection techniques.

Developed patience, empathy, and creative approaches to behavior challenges and social development.

EDUCATION AND CERTIFICATIONS

Bryant Stratton College Buffalo, NY 6/2013

Associate degree – Medical Administrative Assistant

Grace Institute New York, NY 3/2020

Patient Service Representative Certification

Autism Partnership Foundation Online 5/2025

RBT – 40 Hours Training Certification

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