Customer Service Part-Time

Shikirah Peterson-Clay

**** ** **** **. *******, TX 77091

346-***-**** **********@*****.***

Professional Summary

Motivated and dependable customer service professional with 5+ years of diverse experience in retail, food service, and personal care. Currently pursuing a degree in Dental Hygiene, with a strong commitment to providing excellent service and fostering positive environments. Adaptable, calm under pressure, and dedicated to continuous growth.

Education

Lone Star College — Houston, TX

Associate of Applied Science in Dental Hygiene (Starting Fall 2025)

Anticipated Graduation: May 2027

Davenport University — Grand Rapids, MI

Completed coursework toward a Bachelor’s degree 2023 – 2025

Experience

Circle K Gas Station — Houston, TX

Customer Service Associate (Full-time) January 17, 2024 – Present

- Provide excellent customer service while handling a high volume of daily transactions.

- Balance cash register with precision and maintain financial accuracy throughout shifts.

- Ensure store cleanliness, restock inventory, and manage product displays.

- Resolve customer concerns quickly and professionally, fostering positive customer relations.

- Monitor fuel pumps and store safety, reporting any issues promptly.

- Developed strong multitasking, conflict resolution, and problem-solving abilities in a fast-paced environment.

Amazon — Caledonia, MI

Factory Worker (Part-time) July 2023 – September 2023

- Stowed packages efficiently, ensuring customer orders arrived in excellent condition.

- Strengthened time management, scan accuracy, and workplace problem-solving skills.

McDonald’s — Lansing, MI

Crew Member (Part-time) April 2023 – July 2023

- Maintained cleanliness of dining and service areas to meet company standards.

- Managed cash register and drive-thru operations, providing fast and friendly service.

Styling & Profiling Hair and Beauty by Star — Lansing, MI

Assistant (Part-time, Seasonal) Summer 2016 – Summer 2023

- Checked in customers, scheduled appointments, and created a welcoming environment.

- Assisted with washing, blow-drying, and styling hair.

- Provided head and scalp massages to enhance customer relaxation.

Skills

- Full-time Customer Service & Conflict Resolution

- Cash Handling & Register Balancing

- Time Management & Multi-tasking

- Strong Communication & Social Skills

- Dependable & Self-Motivated

- Calm Under Pressure

- Problem-Solving & Attention to Detail

- Arts, Crafts, & Games

- Housekeeping & Organizational Support

Languages

English

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