Project Management Toms River

Maria Camila Sierra Moreno

Toms River, NJ ***** • 848-***-**** • ****************@*****.***

Professional Summary

Demonstrated ability to manage high-pressure situations, enhancing customer satisfaction and loyalty. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Work History

Restaurant Waiter, 09/2022 to Current

La Cabañita Mexican Restaurant – Manahawkin, NJ

• Maintained clean and organized dining areas for optimal guest experience.

• Cultivated warm relationships with regular customers. Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.

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• Answered customers' questions, recommended items, and recorded order information. Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.

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Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.

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Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.

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Server, 06/2024 to 11/2024

Taco Tastic – Toms River, NJ

• Served food and beverages promptly with focused attention to customer needs. Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.

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• Managed cash register accurately, ensuring proper handling of transactions and tips.

• Cultivated warm relationships with regular customers. Restocked supplies during downtime to continue meeting customer demand for products and services.

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• Pitched in with cleaning and closing tasks to keep restaurants running smoothly. Customer Service Cashier, 07/2021 to 04/2022

Dive Beauty Store – Bogota Colombia

Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.

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• Processed customer orders and accurately handled payment transactions.

• Resolved customer complaints and maintained clean and tidy checkout area. Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.

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Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.

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Education

High School Diploma: 06/2023

High School Toms River North - Toms River, NJ

High School Diploma: 11/2020

Nuestra Señora Del Pilar Sur - Bogota Colombia

Languages

Spanish

Native or Bilingual

English

Limited Working

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