SKILLS
+ Customer service
+ Customer assistance
+ Work ethic and integrity
+ Patience and empathy
+ Sales expertise
+ Reliability and punctuality
+ Money handling
+ Cleaning and sanitizing
EDUCATION
Valley College Cleveland
Cleveland, OH
Veterinary Assistant : VT
PROFESSIONAL SUMMARY
Dynamic and reliable professional with extensive experience in
customer service at Pet Supplies Plus. Proven ability to handle cash
transactions accurately while maintaining a balanced cash drawer.
Known for strong work ethic and integrity, consistently exceeding
customer expectations and fostering a welcoming environment. Skilled
in cleaning and sanitizing to uphold high standards.
WORK HISTORY
Pet Supplies Plus - Cashier/ Team Member
Mentor, OH + 02/2023 - 12/2024
+ Greeted customers entering store and responded promptly to
customer needs.
+ Welcomed customers and helped determine their needs.
+ Worked flexible schedule and extra shifts to meet business needs.
+ Operated cash register for cash, check, and credit card transactions
with excellent accuracy levels.
+ Maintained a balanced cash drawer, ensuring accurate accounting at
the end of each shift.
+ Adapted quickly to new technologies implemented at POS systems,
ensuring seamless transition periods for both staff and customers.
KFC - Head Cook
Mentor, OH + 01/2021 - 11/2023
+ Placed orders to restock items before supplies ran out.
+ Maintained high standards of cleanliness and sanitation in the
kitchen, meeting or exceeding health department requirements.
+ Inspected freezer and refrigerator daily to check and maintain
proper temperatures.
+ Maintained high food quality standards by checking delivery contents
to verify product quality and quantity.
+ Prevented cross-contamination from utensils, surfaces, and pans
when cooking and plating meals for food allergy sufferers.
+ Trained kitchen staff to perform various preparation tasks under
pressure.
McDonald’s - Crew Member
Mentor, OH + 03/2020 - 11/2020
+ Worked front counter, drive-thru and other areas.
+ Took orders, prepared meals, and collected payments.
+ Demonstrated strong multitasking abilities, handling multiple orders
simultaneously without compromising quality or efficiency.
+ Worked well with teammates and accepted coaching from
management team.