Program Manager Project Management

Brent Hunter

Simi Valley, CA ***** 818-***-**** *****@***********.** www.LinkedIn.com/in/brentnhunter

Senior Program Manager

Top-performing, highly credentialed, results-oriented project and program management leader with over 20 years of experience. Lead up to 200 team members and budgets up to $38M. Recognized for collaboratively creating high-performance teams that meet and exceed IT business objectives on time, within budget, and within scope. Establishes new and improved existing PMO organizations. Knowledge management expert adept at creating and improving Communities of Practice (CoPs) and Centers of Excellence (CoEs) that lead to increased productivity. Experienced in leveraging artificial intelligence systems to solve real-world business challenges.

Areas of Expertise

PMO Leadership GDPR/SOX/PCI/HIPAA Compliance

Strategic Planning, Budget Planning, OKRs, KPIs Risk Management

Coaching and Mentoring Organizational Change Management

Global and Remote Team Management Knowledge Management

Software Development AI, Blockchain, Metaverse, DAO, Cryptocurrency, NFT, VR/AR

Professional Experience

UNIVERSITY OF SOUTHERN CALIFORNIA Los Angeles, CA January 2024 – November 2024

Program Manager (11-month contract)

Led the implementation of the AdaptiveWork Project Portfolio Management (PPM) system across USC's Information Technology Services (ITS) organization. Conducted an extensive RFP process to select the optimal PPM solution. Responsibilities included:

Integrated AdaptiveWork's PPM system with a focus on enhancing resource allocation across the ITS portfolio.

Proactively identified and mitigated risks and issues to ensure program success.

Utilized waterfall methodology for overall project plan and agile methodology for milestone delivery.

Managed timelines to meet critical milestones and deadlines.

Managed budget to ensure cost targets were met.

Facilitated effective knowledge sharing and documentation.

Leveraged organizational change management practices to align processes and personnel with the new system, and to ensure widespread adoption, including a training program, PPM Ambassador Program and PM Buddy Program.

WORLD COMMUNITY NETWORK Los Angeles, CA January 2023 – January 2024

Senior Program Director

Led the design, development, testing, and implementation of an AI-enabled social media platform. Collaborating with a global team of 80 professionals across six continents – including Emmy Award-winning professionals, industry leaders, technologists, financial experts, artists, musicians, translators, and other passionate visionaries – was responsible for:

Defining the platform's vision and strategy, integrating advanced AI capabilities to enhance user experience and engagement.

Coordinating a diverse international team, fostering collaboration across different time zones and cultures to achieve project objectives.

Directing all technical aspects of the project, ensuring seamless development and integration of AI functionalities with the platform.

Leveraging AWS services to build a scalable and reliable cloud infrastructure supporting a global user base.

Collaborating with creative professionals to produce engaging visual and audio content aligned with the platform's branding and user expectations.

Managing the end-to-end project lifecycle, overseeing design, development, testing, and deployment phases to deliver the platform on schedule.

WARNER BROS. DISCOVERY/WARNERMEDIA Burbank, CA March 2020 – December 2022

Senior Director, PMO and Knowledge Management Office

Led the WarnerMedia Cybersecurity Program Management Office (PMO), a team of 14 technical Program and Project Managers located in Los Angeles, San Francisco, Las Vegas, Atlanta, Dallas, and New York including building and maintaining cross-functional relationships with internal and external stakeholders.

Brent Hunter *****@***********.** Page Two

•Successfully executed a $38M portfolio of more than 200 programs and projects using agile/lean hybrid agile and traditional waterfall with phase gates, building the PMO from scratch including establishing processes, hiring, mentoring, and developing team members.

•Developed a custom-designed Lessons Learned Management System, and created a PMO Knowledge Repository with policies, processes, procedures, documents, standards, and templates.

•Directed the 400-person WarnerMedia enterprise-wide PM Community of Practice (CoP) and 30-person Knowledge Management Center of Excellence (CoE).

•Spearheaded the development of the 600+ person AT&T Quantum Computing Community of Practice.

HULU Santa Monica, CA May 2019 - March 2020

Program Manager (10-Month Contract)

Established and executed Program Management function for Hulu's Information Security organization, including creating and storing foundational structures, documents, processes, procedures, standards, and templates in a centralized knowledge repository.

•Managed over 100 projects and workstreams within the Information Security portfolio using a mixture of Agile, Lean Hybrid Agile and Waterfall methodologies focused on ensuring PCI compliance, driving remediation of risks and vulnerabilities, working closely with the Cloud Security, Security Operations, and GRC teams.

•Launched an Onboarding Checklist and Welcome Package, Lessons Learned Management System (LLMS), Idea Management System (IMS), and spearheaded the creation of an Innovation Awards Program to stimulate, encourage and reward innovative ideas and solutions.

Previous Roles

Senior Project, Program and Portfolio Manager, DISNEY ABC TELEVISION GROUP Burbank, CA

Senior Project Manager, HEALTH NET/CENTENE Woodland Hills, CA

Senior Project Manager, BLUE SHIELD OF CALIFORNIA Woodland Hills, CA

Senior Project Manager, INTELLIGENT INTERNET MARKETING Los Angeles, CA

Senior Project Manager, WELLS FARGO BANK San Francisco, CA

Senior Project Manager/IT Consultant, MATH SOLUTIONS San Francisco, CA

Information Technology Manager, THE SURPLUS LINE ASSOCIATION OF CALIFORNIA San Francisco, CA

Technology Manager, WELLS FARGO BANK San Francisco, CA

Technical Proficiencies

Methodologies: Agile, lean hybrid agile, traditional waterfall, and Six Sigma

Applications: MS Project, HP PPM, Planview, Clarity, Jira, Confluence, Clarizen, Smartsheet, Monday.com, SharePoint, Service Now, Google Apps, MS Office (Word, Excel, PowerPoint, Visio, Outlook)

Networking/Security/Other: Application development (10 languages), information security, enterprise firewalls, servers, routers, switches, load balancers, DNS, DHCP, TCP/IP, HTML, networking, telecommunications, ITIL, PCI, SOX, HIPAA, general audit, and BCP/DR/Resiliency requirements, web3 technologies, artificial intelligence, quantum computing, innovation

Certifications

Project Management Professional (PMP) Master Certified Knowledge Manager (MCKM) Six Sigma Black Belt (SSBB) IT Infrastructure Library Foundation (ITIL) Certified Change Management Professional (CCMP) Certified Change Management Professional (Prosci) Certified Scrum Master (CSM) Certified Scrum Product Owner (CSPO) Certified Blockchain Expert (CBE) Certified Metaverse Expert Certified Mixed Reality Expert Certified DeFi Expert Certified Cryptocurrency Expert (CCE) Certified DAO Expert Certified NFT Expert

Education

Professional Certificate, Leadership and Communications – Harvard University, Cambridge, MA

Master of Science (M.S.), Information Systems - GE Information Systems Management Program (ISMP), Valley Forge, PA

Master of Science (M.S.), Counseling and Human Relations - Villanova University, Villanova, PA

Bachelor of Science (B.S.), Math and Computer Science - Clarkson University, Potsdam, NY

Additional Information

Author of The Power of KM: Harnessing the Extraordinary Value of Knowledge Management, plus 4 other books

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