Entertainment
Resume:
Norma Ferrari
Brentwood, CA *****
****************@*****.***
• Reliable, energetic and friendly individual who has the authority to quickly learn new concepts and skills. I’m a hard worker who has over 5 years of experience In Customer Service, Sales, Management and Food Services, which has allowed me to achieve excellent leadership skills. I’m highly adaptable with an affinity for building genuine connections. Passionate about helping people and creating a satisfying experience.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Bartender/Server
Club Los Meganos-Brentwood, CA
June 2023 to September 2023
Seasonal Summer job,
responsible for serving, taking orders and making drinks for Club members . Front End Assistant Manager
Sprouts Farmers Market-California
April 2019 to April 2021
Responsible for training and motivating employees, solving customer issues, setting schedules, assigning tasks, providing support to store managers, delivering reports to management, handling bank deposit activities, and ensuring that cash is counted correctly at the end of each shift. Server
Red Robin, Olive Garden-Brentwood, CA
2018 to 2020
Responsible for taking customer orders while creating genuine connections, serving food, handling cash, cleaning etc..
SAFEWAY:Barista/Cashier
Starbucks-Brentwood, CA
2019
Taking customers orders, responsible for making and serving drinks, stocking, cleaning etc.. Sandwich Artist/Cashier
Togo's Sandwiches-Brentwood, CA
2017 to 2018
Sandwich making expert, Responsible for operating cash register, safely handling fresh food and preparing sandwiches for each customer in a FAST, friendly and accurate manner, stocking inventory, cleaning, serving and solving customer disputes, etc... Sales Representative
The daily republic-Fairfield, CA
June 2015 to June 2017
Responsible for going door-to-door and selling merchandise or services. Sets up and demonstrates product, negotiates sale, and completes paperwork. May check up on clients repeatedly. Education
College in Entrepreneurship
Grand Canyon University - Glendale, AZ
September 2022 to Present
High school
Independence High School - Brentwood, CA
June 2017 to June 2019
Skills
• Cash Handling (3 years)
• Time management
• Detail-oriented
• Works well in fast paced environments
• Excellent multi-tasker
• Strong communication skills
• Flexible schedule
• Customer service oriented
• Ability to solve disputes
• Reliable and prompt
• Energetic self-starter
• Written and oral communication skills
• Customer Service
• Training
• POS
• Sales
• Fast learner
• Organizational Skills
• Guest services
• Reliability
• Team Work
• Flexibility
• Management
• Retail Management
• Computer skills (10+ years)
• Leadership
• Data entry
• Technical support
• 10 key typing
• Call center (1 year)
• Bartending
• Food handling
• Restaurant experience
• Cash handling
• Cash register
• Serving
• POS
• Guest services
• Leadership
• Customer service
• Training & development
• Cooking
• Upselling
• Sales
• Marketing
• Direct sales
• Door-to-door
• Digital marketing
• Front desk
• Recruiting
• Negotiation
• Typing
• Technical support
• Retail sales
• Experience with children
• Phone etiquette
• Nannying
• Care plans
Certifications and Licenses
ServSafe Food Handler
food handler certificate
Driver's License
CPR Certification
CNA
Contact this candidate