Solutions Architect Data Center
Resume:
Estelle Ngankam
(Local to Fate, TX)
Supplier Summary:
Estelle is located in Fate, TX. She holds an Associate of Applied Science in Cloud Computing and is CompTIA Network+ N10-009, AWS Certified Cloud Practitioner, and AWS Certified Solutions Architect – Associate certified. She has gained valuable insights into troubleshooting AWS services, managing system configurations, and understanding cloud security and networking best practices. Estelle's technical skills are comprehensive, covering cloud platforms (AWS, Azure, GCP), hardware installation and maintenance, server troubleshooting, cable and cooling management, and data center security protocols. She requires 48 hours' notice for interviews and a 2-week notice period before commencing employment.
Education:
Dallas College, Dallas, TX May 2025
Associate of Applied Science in Cloud Computing
Certifications:
CompTIA Network+ N10-009 2025
AWS Certified Cloud Practitioner 2023
AWS Certified Solutions Architect – Associate 2024
Endpoint Administrator (MD-102) – Ucertify Completion Certificate
RedHat Program Learner Badge 2024
Business Administration Specialist Badge – Salesforce 2024
Skills:
Technical Skills
Cloud Platforms: AWS, Microsoft Azure, Google Cloud Platform (GCP)
Hardware Installation & Maintenance: Racking, stacking, and configuring servers
Cable Management: Organizing and labeling cables to ensure proper airflow and easy maintenance
Cooling Management: Knowledge of hot and cold aisle containment to optimize data center cooling
Server Troubleshooting & Diagnostics: Experience diagnosing and troubleshooting server hardware issues (e.g., boot failures, disk failures)
Security & Compliance: Basic knowledge of data center security protocols (e.g., physical security, access control)
Industry Compliance Standards: HIPAA, ISO, GDPR
Additional Skills
Problem-Solving: Strong analytical skills for troubleshooting and resolving technical issues.
Team Collaboration: Experience working in teams, both in academic settings and during internships, to solve complex technical challenges.
Communication: Ability to clearly explain technical concepts to non-technical stakeholders.
Professional Experience:
Amazon Web Services (AWS), On-Site May 2024 – Aug 2024
Cloud Support Associate Intern
Assisted in building and maintaining highly available web applications using AWS Auto Scaling Groups.
Conducted tests on security groups, Application Load Balancers, and networking protocols on EC2 instances running Linux.
Managed system configurations, created file systems, and altered permissions to optimize performance and security.
Collaborated with teammates to train machine learning car models using AWS Deep Racer service and competed in a team competition.
Resolved 25 customer case labs by troubleshooting issues across a wide range of AWS services, including EC2, S3, and networking.
Enhanced understanding of AWS best practices for cloud security, networking, and system configurations.
Backstage cashier Associate, Macy’s Oct 2023
Customer Service Experience
Greet and assist customers with a friendly attitude.
Answer questions about merchandise, promotions, and store layout.
Handle customer complaints or concerns and escalate when necessary.
Coordinated with production teams and performers to maintain smooth event flow.
Projects:
Dallas College Sep 2024
Capstone Project – Cloud Deployment:
Created a comprehensive cloud deployment using multiple platforms including AWS, Azure, and Google Cloud. The deployment included compute, networking, storage, and security resources, demonstrating proficiency in cloud architecture and cross-platform integration.
Deployed VMs and EC2 instances across AWS, Azure, and GCP.
Configured networking (VPCs, subnets) and security (IAM roles, security groups).
Integrated cloud storage (S3, Blob Storage, and Cloud Storage).
Implemented disaster recovery and backup strategies across platforms.
Automated resource provisioning using Terraform and cloud-native automation tools.
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