Cyber Security Information Technology

Lauren L Weaver

Phone: 734-***-****

Email: ************.*****@*******.***

Address: ***** **********, ******, ** *****

Date of Birth: September 9, 1996

Background Check: Clear

Current Studies: Furthering education in Cyber Security

Education

Advanced Diploma in Information Technology – Cyber Security

Wayne County Community College District, Detroit, MI

Expected Graduation: December 2025

GPA: 3.8

Achievement: Successfully completed certified modules in network security, ethical hacking, and digital forensics. Member of the Cyber Security Student Association.

Work History

Owner & Lead Cleaner – Lauren’s Luminous Solutions

Taylor, MI — March 2021 to Present

- Manage and operate all facets of a residential and commercial cleaning service

- Train and supervise cleaning staff

- Coordinate with clients for scheduling and special service requests

- Maintain 5-star client satisfaction through detail-focused service

Customer Service Representative – T-Mobile

Taylor, MI — May 2018 to January 2021

- Delivered exceptional support in high-volume call center environment

- Handled billing, tech support, and service upgrades

- Recognized for top-tier customer satisfaction scores

Administrative Assistant – Detroit Legal Aid Office

Detroit, MI — June 2015 to April 2018

- Supported attorneys with case file prep and data entry

- Scheduled court dates and client meetings

- Developed filing systems that improved case tracking efficiency

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