Office Clerk Support Specialist
Resume:
Deborah Tombling
**********@*****.***
Experience
Health Guide
Rightway Healthcare
November 2024 to April 2025
Seasonal
Put together care plans for clients that would call/email in requests for help finding doctors in their insurance plans.
Assisted clients with any other questions they may have, like co-pays, prescription coverage, etc.
Provided concierge help regarding their insurance coverage.
Scheduler
Professional Case Management (Remote) – Denver, CO
May 2022 to April 2024
Scheduled nurses for the TN area for in-home nursing.
Supported Case Managers in their needs and maintained monthly schedules for 200+ clients/caregivers as required for correct data for the Department of Labor.
Administrative Support Specialist
Autopay – Denver, CO
April 2021 to August 2021
•Opened on average 300 FedEx packages daily and entered data to create/update client files.
•Supported coaches by assisting them with any requests for missing stipulations or files of clients and maintaining effective lines of communications.
HR Expert
Target – Lakewood, CO
September 2019 to April 2020
Assessed and filtered resumes from potential job candidates to determine qualified individuals.
Organized onboarding activities for newly hired employees.
Managed payroll and time and attendance using Workday and Kronos systems.
Front Desk Clerk
Castle Inn of Castle Rock – Castle Rock, CO
August 2018 to August 2019
Monitored reservations to track incoming parties and special events using ASI reservation system.
Warmly greeted guests, issuing room keys, answering phones and providing information regarding policies and amenities.
Driver’s License Examiner/Driver Instructor
Learn to Drive – Golden, CO
April 2016 to August 2018
Built positive relationships with students, parents, colleagues and administrators.
Provided excellent service and attention to customers.
Instructed trainees of various ages to operate motor vehicles safely and obtain driver's license.
Licensed Esthetician
Massage Envy Spa – Parker, CO
October 2012 to March 2016
Fostered exceptional customer experiences while developing individualized skin care regimes.
Education
Heritage College – Denver, CO
Associate of Applied Science: Esthetician (August 2012)
Completed a 160-hour internship at a Denver area spa
Licensed Esthetician
Skills
Service-oriented mindset
Strong organizational skills
Administrative skills
Listening skills
Time management
Oral and written communications
Customer relations and communications
Knowledge of Microsoft Office, Skedulo, Workday, Kronos, ASI systems
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