Customer Service Sales Manager
Resume:
Jonathan Freed
**** ****** **. ***********, ** 19933 * ************@*****.*** * Cell: 302-***-****
Customer focused and reliable professional with over 20 years of Customer Service and Management experience.
Experience
Commercial Sales Manager
Lowes
Seaford, DE
March 2013-Present
Supervised 5 – 25 associates. Maintaining Customer Focus and Company Standards, through delegation, training, scheduling, coaching, and feedback. Maintained customer relations. Resolved customer issues and questions. Worked in the community through volunteer projects. Maryland Home Improvement Salesman certified. Power equipment certified.
Branch Manager
Liberty Tax
Seaford, DE
December 2012-March 2013
Supervised 10 – 20 associates. Maintaining Customer Focus and Company Standards, through delegation, training, coaching, and feedback. Resolved customer issues and questions. Scheduling. Certified Tax preparer 2013
Assistant Manager
Walmart
Seaford, DE
June 2005-January 2011
Supervised 50 – 150 associates. Maintaining Customer Focus and Company Standards, through delegation, training, scheduling, coaching, and feedback. Resolved customer issues and questions. Theft monitoring. Forklift certified. Sure-safe certified.
Education
Associate's Degree, Computer Technology/Computer Systems Technology
Allentown Business School
Allentown, PA
July 1999-January 2001
Certification
Maryland Home Improvement Commission Salesman Certification. - October 2015 - present
Authorized to Sell Home improvement projects to Maryland residents and businesses
Power Equipment Certification - April 2013
Certified to operate a Fork lift, Reach lift, Order Picker, Power Jack, and Ballymore.
Leaders out front certification - 2009
Awards
Lowes Employee of the month, 4/2019
Lowes Associate of the Year, 2014
Walmart Associate of the Month 6x, 2005 to 2007
Volunteer work
Assistant Youth leader, 3/2021 to Present
Mountaire Thanksgiving box giveaway, 2010 to Present
Creation, 1996 to 2020, 40 hrs. per year
Lowes heroes 2015, 2016, and 2018
Grandview Hospital 100hr+, 1999 to 2001
References
Carl Chupp Jacob Borders
10690 Fawn Rd. 20884 Bucksbranch Rd.
Greenwood, DE 19950 Seaford, DE 19973
Doug Young Tim Miller
204 Buena Vista Ave. 501 Linden St.
Federalsburg, MD Seaford, DE 19973
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