Customer Service Data Entry
Resume:
marquethious Benton
Manager/lead
Covington, GA *0014
*********@*****.***
Professional Summary
I am seeking a full-time career with a company I can grow within.
#readytowork
Work Experience
Assistant Manger
Becton Dickenson (BD)-Covington, GA
January 2023 to Present
Making sure that my employees are doing what needs to be done by Picking and labeling product. Making sure that my employees picking the right product to go down the conveyor belt. Making sure the scan product is in its correct lob. Settting up the module for them for the day so the orders can go out in a timely manner. Founder and CEO
Mouture Clothing llc-Covington, GA
April 2020 to Present
• I custom design my own hand made clothing.
• assist my customers with great service.
• make sure that my customers are always right.
• making sure that I put out great quality clothing.
• Customer service
• Sales
• Computer skills
• Inventory
• File all order forms
Data Entry Clerk
Datavant-Remote
October 2022 to May 2023
Responsible for reviewing and processing claim applications and resolve errors in the system in the form of edits, determining eligibility, processing member maintenance tasks and any required changes before claims are closed by the respective team.
Documenting required information into the system where applicable and follow the SOP for resolution of errors in claims • Meeting production and quality standards consistently while in an office and/or remote environment is required.
Customer Service Representative
New Georgia Project-Atlanta, GA
November 2020 to June 2022
Oversee day-to-day operations of the office, including answering phones, responding to emails, managing incoming and outgoing correspondence, and managing service appointments Coordinate scheduling of technicians for service calls, installations, and repairs Dispatch technicians to job sites in a timely and efficient manner Monitor technician schedules and adjust as needed to accommodate emergencies or last-minute changes Serve as the point of contact for customer inquiries, scheduling appointments, and addressing concerns or complaints
Ensure excellent customer service by promptly responding to customer inquiries and resolving issues in a professional manner
Organize and maintain systems for documents, invoices, and client records Outbound calls
Assist in setting up and implementation of Service Additional responsibilities to support the growth of the company Forklift Operator/Lead Man
Anthony's-Conyers, GA
March 2018 to April 2020
• Order material from warehouse or storage area via ERP system for production lines.
• May loads and unloads materials onto or from pallets, trays, racks and shelves by hand.
• May be required to use crimping or banding tools or stretch wrap by hand or machine to prepare some materials for movement.
• Conveys materials from storage or worksite to designated area by use of forklift, industrial truck, or electric hoist to assist in loading or moving materials and products.
• Attaches identifying tags or labels to materials or marks information on cases or other containers. In case of receiving materials delivers appropriate paperwork to data entry.
• Stacks or assembles materials into bundles and bands bundles together.
• Responsible for keeping an adequate amount of shipping and/or receiving materials on hand at all times.
• Assist with and / or support cycle counts and inventory count as directed by supervisor. Lead Shipping Clerk
Packaging Corporation-Lithonia, GA
January 2011 to January 2018
• Provide accurate information of unloaded materials as well as materials used or produced to warehouse personnel.
• Remove, store, and unitize production scrap bales and informs warehouse personnel when there is enough for a full load. Removes excess corrugated from mezzanine and empties baler as required. Takes full bales of cardboard scrap from baler to assigned location in the warehouse.
• Maintain accurate records of materials being used and produced, and reports them in appropriate paperwork, back to warehouse personnel.
• Remove finished goods and other materials in hold to assigned location. Stores finished goods stacked neatly and in proper height. Verifies that all finished goods removed from the production area must have a product code tag.
• Participate in physical inventory taking.
Forklift Operator/Lead
SRG Global-Covington, GA
January 2006 to March 2011
• Responsible for daily inspection, and safe operation of lift.
• Lifts and moves merchandise between staging areas and warehouse racks.
• Makes sure that all merchandise is tagged correctly.
• Responsible for maintaining a clean and clear work environment, free from trip hazards.
• Must observe all safety policies and regulations Education
High school or equivalent in Business
EASTSIDE HIGH SCHOOL - Covington, GA
July 2001 to May 2005
Skills
• Order Picker
• Warehouse Experience
• Warehouse experience
• Help desk
• Inventory Control
• Quality control
• Leadership
• Basic math
• Driving
• Computer skills
• ERP Systems
• Logistics
• Search engines
• Pallet Jack
• Production planning
• Manager (5 years)
• Social media management
• Load & unload
• Typing
• Continuous improvement
• Materials Handling
• Heavy Lifting
• Freight
• Supervising experience
• Order Picking
• RF scanner
• Computer networking
• Customer service
• Computer Networking
• Leadership Experience (10+ years)
• Forklift
• Manufacturing
• Cleaning
• Forklift Operator
• Order fulfillment
• Packaging
• Excel
• Shipping & Receiving
• Windows
• Assistant Manager Experience (10+ years)
• Heavy lifting
• Negotiation
• Microsoft Word
• Organizational skills
• Load & Unload
Certifications and Licenses
Certified Forklift Operator
January 2014 to Present
Driver's License
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