Project Manager General

RICHARD A. REYES

323-***-**** *****************@*****.***

Summary

Dynamic professional with extensive experience in Healthcare and Hospitality Management. A positive and productive team leader whose strengths include Operations, Team Building & Training, Business Development & Management, Sales, Marketing, Brand Awareness/Development with vast experience in managing annual budgets over $30m and staffing levels of over 200 teammates. Excellent communication and interpersonal skills, an ambit multitasker that thrives in ambiguity, and leverages strong leadership and analytical skills to drive operational excellence and enhance service delivery across diverse teams.

Experience

TOWNE HEALTH (Towne Park) at Little Company of Mary Hospital South Bay Account Executive/Manager 02/2019 – Present

- Dir. Of Transportation/Parking & Dept. & Front Desk Staffing Teams

- Ensure all daily operations & service deliveries are accomplished to the contract & Client’s needs.

- Direct the activities of subordinate teammates & supervisors over two separate campuses/cities and eight departments (Torrance and San Pedro campuses). The Conga Room / Boca Restaurant / Concerts & Events at LA Live Sr. General Manager 09/2016 – 01/2019

- Oversee a multifaceted operation & venue consisting of Bar, Nightclub, Fine Dining Restaurant, Live Concerts and Corporate/Special Event sectors while managing 15 Dept. Heads, 20 departments, over 200 teammates and a venue capacity of over 2000 people.

– Business maintenance & growth with all financial responsibilities in budgeting, forecasting, contracting while ensuring a positive customer experience is always achieved. Azul Nightclub & Events

GM / Project Manager 08/2015 – 08/2016

– 1yr Contracted Service Agreement to maintain the business in the interim until a new business owner could be secured for an acquisition.

Fronteras Cantina & Restaurant / Events

GM / Project Manager 02/2015 – 07/2015

– 6m Contracted Service Agreement to maintain the business in the interim until a new business owner could be secured for an acquisition.

RealMex Restaurants – Acapulco Restaurant Nightclub / Events Sr. General Manager 10/2013 - 05/2015

– Flagship location of the Corp. with a multi-functional venue consisting of bar, casual dining restaurant, nightclub and special events operations with a staff of over 100 teammates and six managers to oversee. Suede Bar & Lounge at the Westin Bonaventure Hotel / Events General Manager 06/2009 – 09/2013

– Oversee all daily aspects and operational needs while growing business and maintaining our brand’s signature customer service and memorable guest experience. Cantina Lounge, Restaurant and Nightclub

General Manager 11/2008 - 05/2009

– 6m Contracted Service Agreement to maintain the business in the interim pending the return of the current proprietor from medical leave.

Giggles Nightclub / Club Spice / Events

GM / Project Manager 07/1996 – 10/2008

– Oversee all operational and financial needs for two separate venues and staffs. Growth and success that led to the construction, opening and continued prosperity for three current infamous DTLA restaurants & nightclubs.

Los Angeles Unified School District – Roosevelt High Adult Education Classroom Instructor 08/1993 – 06/00

– High school level English and US History taught. USC School of Medicine Dept of Hematology/Oncology Administrative Assistant 08/1995 – 08/1998

USC School of Medicine Dept of Neurology

Study Coordinator 02/1993 – 06/1995

USC School of Medicine Dept of Preventative Medicine CLERK III 01/1991 – 01/1993

USC School of Medicine Dept of Cancer

Clerk II 06/1988 – 08/1990

Education

Business Administration & Development, Pasadena City College (3yrs completed) Relevant courses: Principles of Management, Financial Accounting, Marketing Fundamentals, Business Law, Operations Management, Organizational Behavior, Human Resources, Public Administration, and Business Administration with focus on Psychology.

Proficiencies

Power BI Data Visualization Salesforce (Riskonnect, Formyoula) Workday HR Systems Legion Timeclock/Scheduling Systems MS Office Suite EPIC Healthcare Systems Unifocus Timeclock/Scheduling Systems POS Systems (Clover, Aloha, Square, Micros) This candidate is a good match.

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