Manual Testing Microsoft Azure

HARISCHANDRIKA PAMURI

USA 469-***-**** ***************@*****.*** linkedin.com/in/pamuri-harischandrika-69a5a114b

PROFILE

IT professional with 4 years of experience in developing, testing, and maintaining mainframe applications using COBOL, JCL, DB2, and CICS. Skilled in integrating legacy systems with modern platforms, including Java and Microsoft Azure. Experienced in delivering end-to-end solutions across diverse business domains, with hands-on expertise in manual testing, system debugging, and production support. Proficient in tools such as HPQC, JIRA, Changeman, and Endevor, and well-versed in both Agile and Waterfall SDLC methodologies.

TECHNICAL SKILLS

Programming Languages: COBOL, JCL, DB2, CICS, Assembler, Java, IMS

Databases & File Systems: IBM DB2, VSAM

Operating Systems: UNIX, Windows

Mainframe Tools: TSO/ISPF, Endevor, Changeman, CA7, Control-M, XPEDITOR, IBM Debugger, Abend-AID, File-AID, INSYNC, QMF, SPUFI, DB2I, IDCAMS, SYNCSORT, ICETOOL, ICEMAN, IEBCOPY, IEBGENER, PDSMAN, Easytrieve, SAR

File Transfer & Scheduling: FTP, NDM, Autosys

Bug Tracking & Reporting: HP Quality Center, JIRA, Easy Vista, ServiceNow

Cloud Platforms: Microsoft Azure, Z/OS connect

Productivity Tools: Microsoft Office, MS Access, iQMS

Testing: Manual Testing, Test Planning & Design, Defect Tracking

Methodologies: Agile, Waterfall

PROFESSIONAL EXPERIENCE

ATOS Bangalore, India

Associate Consultant – Full Time Jan 2022 – Aug 2022

Project - HCA: Hospital Corporation of America (HCA) is one of the largest health care providers in the US. Worked on Clinical Support, one of the critical applications for HCA. This project mainly deals with the regulatory things of hospital and physician records. Ensured accuracy and consistency in processing regulatory data for healthcare facilities and practitioners.

Prepared detailed Technical Documentation aligned with Business Design Documents.

Conducted impact analysis to assess system changes and identify necessary code modifications.

Working with the Tech & change management team for staging all required components (COBOL program, jobs, procs, SQL, CNTL members) for stage testing.

Automated repetitive tasks using JCL, improving efficiency and reducing manual effort with Z/OS JCL for batch processing

Utilized JIRA extensively for Agile project management, including tracking tasks, managing sprints, and collaborating with cross-functional teams to ensure timely delivery of project milestones.

Prepared and delivered daily and weekly reports for tracking project progress and issue resolution.

Conducted root cause analysis to address and prevent recurring issues for business operations.

Writing the SQL queries for identifying all eligible customer data needed to cover the business testing scenarios, documentation capturing all artifacts, status reports on Jira, and MCR completion.

Provided 24x7 support for monitoring, incident triage, and critical issue resolution across Production, QA, PSE, DEV, and test environments and resolving system abends.

Managed application access across various environments, ensuring security and compliance.

Responsible to use Mainframe tools like QMF, SPUFI, Endevor, CA-7 Scheduler, File-Aid, TSO/ISPF, SPUFI, QMF, IDCAMS, Sort Utilities, and FTP.

Implemented optimized models using COBOL and Mainframe within Agile methodologies to meet project requirements.

Actively integrate my code changes into version control systems like Git, triggering automated builds and tests.

Utilized CICS Plex SM (System Manager) for monitoring and controlling CICS systems within the SYSPLEX environment.

Collaborated with DBAs to implement database-level changes and optimize data access for Assembler programs.

Supported Autosys jobs/boxes, mainframe scheduling, and auto operator commands on UNIX/LINUX servers.

Assisted with problem resolution, risk mitigation, triaging customer support, and resolving remedy incident ticketing.

Participated in software releases and performed post-production validations to ensure successful implementation.

Worked with Teradata applications, contributing to data processing and management.

Tata Consultancy Services Hyderabad, India

Systems Engineer – Full time Oct 2018 – Nov 2021

Project - HUMANA: Humana health care insurance is one of the largest healthcare providers in U.S. Many sub applications are present in Humana. One of the important applications is Sales, Pricing & Contract, which falls is the source for many downstream applications. This project mainly deals with the group and individual membership of customers. Key areas are renewals of customers, group setup is done, and benefits are defined.

Managed priority business requests and ensured timely responses to user queries within established SLA, created and managed incident & change requests minimizing impact on production systems.

Provided ongoing support by scheduling and monitoring batch jobs in mainframe systems, ensuring timely resolution of abends.

Took ownership of critical processes within the Sales Pricing & Contract application to ensure smooth operations.

Review functional design documents with the client, business leads, and other stakeholders to get the final signoff on estimates prepared in the business discussion phase.

Developed and enhanced COBOL-DB2 modules, JCL, and CICS components as per evolving business needs

Experienced working with DB2 databases, including data management, performance tuning, and troubleshooting.

Demoting the approved impacted production modules using the Endeavour tool & bringing them to the required staging environment, doing the code changes, tagging, compilation, and unit testing.

Working with the Tech & change management team for staging all required components (COBOL program, jobs, procs, SQL) for stage testing,

Doing multiple rounds of testing, bug fixing, and reporting verifications for calculations with various other functional teams, like billings and orders.

Debugging and implementing the system using IBM Debug tools.

Utilized ISPF for code development, testing, and debugging, and configured ISPF panels to streamline workflows and enhance user experience.

Tools used in development and testing are EASYTRIEVE, CA-7, File-AID, Secured FTP process, IBM utilities.

Analyzed and fixed critical production abends to ensure system uptime and operational stability.

Monitored batch job cycles involving Assembler programs and provided on-call support for production environments.

Actively participated in iteration planning, showcase, and retrospective meetings to drive project progress, supported knowledge transfer (KT) to team members with coloration.

Monitored critical batch cycles, generating health check status reports to ensure system stability.

Served as the on-call resource for batch monitoring, ensuring prompt issue resolution.

Create customized dashboards for SNOW and COBOL configurations for Humana.

Prepared and delivered comprehensive weekly and monthly reports to track progress and highlight key metrics and performed post-production validations.

Project - CITI Bank - Mainframe Support & Automation: This project involved providing L2/L3 support for Citi Bank's card systems, ensuring high availability and seamless performance for critical banking operations. The focus was on optimizing batch processing, system maintenance, and resolving production issues in a timely manner to ensure minimal downtime.

Provided L2/L3 support for IMS/DB systems, ensuring high availability and performance.

Automated tasks using Z/OS JCL for batch processing, improving efficiency and reducing manual effort.

Optimized JCL scripts, cutting job processing time by 15%.

Managed job scheduling and monitoring with CA7, resolving job failures promptly.

Performed system maintenance, updates, patches, and version upgrades.

Handled business requests, ensuring timely resolution within SLA.

Provided production support, troubleshooting batch jobs and ensuring system availability.

Analyzed and updated COBOL programs, JCL, and control cards for requirement changes.

Prepared impact analysis and developed JCL, COBOL, and CICS/DB2 modules.

EDUCATION

Master of Science in Information Systems, Saint Louis University Jan 2023 – May 2024

Bachelor of Technology in Electrical and Electronics Engineering, R.V.R & J.C College of Engineering Sep 2014 – Jun 2018

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