Senior Technical Lead
Resume:
ARCHIE
RAINEY
*********@*****.***
Lewisville, TX 75077
CONTACT
SKILLS
• Infrastructure & Networking
• VMware, Hyper-V
• Cloud, AWS and AZURE
• IDRAC
• NYLTE
• Service Now
• Storage & Virtualization
Disaster recovery (DR), and
• compliance
• IBM Mainframe
• Cisco, Switching
Senior Technical Lead with years of experience in Cloud Infrastructure, VMware, and Enterprise IT solutions. Proven expertise in optimizing system performance, enhancing security through risk assessments, and driving process improvements to ensure seamless IT operations. Adept at fostering collaboration with vendors, leading cross-functional teams, and integrating cutting-edge technologies for operational excellence and high availability.
PROFESSIONAL SUMMARY
Senior Technical Lead
HCLTECH AMERICA, Richardson, TX
Provisioning Infrastructure
State Farm Insurance, Richardson, TX
EXPERIENCE
March 2023 - Present
I've led infrastructure projects, overseeing the deployment of network, server, mainframe, and storage systems to ensure seamless integration and optimal performance.
•
I Utilized ServiceNow for efficient handling of service requests and
• change management process across all sites.
Updated operational documentation, enhancing knowledge sharing
• and reducing onboarding time for new technicians.
• Conducted comprehensive risk assessments,
Developing mitigation strategies to enhance security and resilience Collaborated with third-party vendors, ensuring seamless system integration.
•
IT infrastructure alignment Drove process improvements, streamlining workflows and optimizing infrastructure provisioning, by streamlining and optimizing, I reduce the process by 20 day.
•
January 2016 - March 2023
Logged and tracked reported issues to IT and vendors to troubleshoot
• and resolve various problems.
Coordinated change management activities associated with implementation of new systems or processes to minimize disruption to daily operations.
•
Identified new and emerging threats and built and executed required
• action plans
Contributed to and maintained system standards, ensuring
• consistency and efficiency in data center operations. Documented all aspects of the data center, creating comprehensive
• guides for operations staff.
Provisioning Coordinator
State Farm Insurance, Irving, TX
System Controller
State Farm Insurance, Charlottesville, Virginia
Ensured proper documentation and monitoring through DCIM to
• enhance visibility, reliability, and performance management. Utilized the Service Manager ticketing system to monitor and review enterprise-wide outages across multiple data centers, ensuring swift incident resolution and minimal downtime.
•
Coordinated new install/ rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
•
July 1997 - February 2016
Deployed virtual machine using VMware vSphere Participated in
• budget planning sessions for provisioning activities. Performed firmware updates and OS installations on ESX and Windows servers, ensuring optimal performance, security, and system stability
•
Collaborated with the facilities team to ensure proper power
• distribution for all equipment and maintain optimal cooling conditions
• Conducted regular audits of inventory records to maintain accuracy. Implemented lean principles within provisioning function to reduce
• waste and improve efficiency
October 1985 - July 1997
Developed strategies for mitigating risks associated with operating a
• large-scale network of distributed systems controllers. Conducted research into emerging technologies that could improve
• the performance of existing systems controllers..
• Documented all components of the system controller environment Resolved complex technical problems associated with system control
• functions.
Performed troubleshooting on existing systems controllers to identify
• problems and solutions.
Scheduled routine maintenance and repairs on company equipment
• to promote longevity and efficiency.
Certification
Dallas County Community College, Dallas County
Certification in Networking Technologies
Southern Methodist University, Dallas, TX, US
EDUCATION
CERTIFICATIONS
• Microsoft Certified Systems Engineer (MCSE)
• Microsoft Certified Professional (MCP)
• Cisco Certified Network Associate (CCNA)
• Cisco Certified Network Professional (CCNP)
• CompTia Security + SYS-601
• Microsoft Azure Cloud AZ-900
• Associate Cyber Resilience Professional (ACRP)
References available upon request
REFERENCES
Contact this candidate