Robyn Davis
Jacksonville, FL *****
**********@*******************.***
Work Experience
Park City Resort (Vail Resorts) Park City, UT, 2012 to 2023 Ski and Snowboard School Senior Administrative Specialist and Payroll Specialist
• Manage the complete applicant process, from job posts, interview set up and offers to complete onboarding. Successfully hired and returned to work and later offboarded 700+ employees each season including employees from around the world requiring a visa.
• Handled all aspects of onboarding for domestic and international staff including H2B and J1 visa employees. Responsible for background checks, paperwork submission, I-9 processing, employee record accuracy and visa requirements and compliance.
• Enter and review payroll daily including follow-up with management and employees regarding discrepancies or omissions while enforcing SOX compliance to ensure legal and ethical standards
• Thrived in a high-volume, time-sensitive, and fast-paced environment.
• Perform daily duties by interacting with management and front-line staff, providing excellent internal and external guest service, and promoting a positive department image.
• Embraced continuous change and helped develop new strategies and processes each season due to company acquisitions, mergers, software introductions and changes to corporate structure.
• Handled HR duties for a diverse staff including difficult conversations, performance reviews, exit interviews, terminations, employee recognition, payroll, benefits and compensation explanation, new employee set up and orientation.
• Performed all duties in person, hybrid, and remotely as required.
Seven Springs Resort, Champion, PA, 2008 – 2012 Ski and Snowboard School Supervisor Product Sales/Office Manager
• Led the Snowsports School Product Sales team, handling recruitment, hiring, training, scheduling and performance reviews.
• Managed all day-to-day sales including end of day closing, sales, cash audits and payroll compliance.
• Maintained a positive department image and provided exceptional guest experience.
McAlister’s Deli, Greenville SC and Myrtle Beach, SC 2005 – 2008 General Manager
• Managed multi-million dollar fast-casual restaurants
• Consistently maintained budgeted labor and food, increased employee retention, trained for excellent customer service while providing a fun work environment.
• Promoted to General Manager within three months of completing the Manager Training program.
• Awarded Best New GM of the Year for our region after six months.
• Oversaw all aspects of restaurant operations, including staffing, training, budgeting, purchasing, employee relations and customer satisfaction.
• Transferred to Myrtle Beach to train and develop new managers and GMs for regional expansion.
Best Products USA, Anderson, SC 2003 – 2005 Office Manager/Bookkeeper
• Handled AR, AP, taxes, sales, purchasing, inventory control, and payroll for multiple companies.
• Developed robust Excel spreadsheets for financial analysis, forecasting and commission structure.
• Collaborated with owners on financial planning and cash flow analysis.
Core Competencies
HR Generalist, Administrative Specialist, Payroll Specialist, Employment Coordinator, Job Posting, Onboarding, I-9 compliance, Recruiting, Employee Tracking, Training, Legal Compliance, Time Management, Prioritizing, Forward Thinking, Organized, Detail oriented, Employee Relations, Employee Retention, Benefits, Communication, Confidentiality, Integrity, Internal and External Guest service, Change management, Excellent written and verbal communication
Technical Skills
PeopleSoft, SuccessFactors, HRIS, Microsoft Office Suite, ATS, OnBase, ADP, RPOS, ProConnect, E-Verify