Call Center Customer Service
Resume:
Eddie Jackson Jr
Nacogdoches, TX ***64
936-***-**** (Alt Phone)
****************@*****.***
Objective
To become an effective and qualified leader with a company, while learning to advance the companies goals and objectives. Creating an environment that is productive and rewarding for both the employer and employee.
Abilities
Experience in directing the actual distribution and movement of a product or service to the customer. Employment History
Machine Operator, Manufacturing Production Technicians 09/2019 – Current Spherion Staffing 818 University Dr STE 101 Nacogdoches, TX
Set up machinery and ensure all production materials are available. Operate and monitor equipment and replenish materials as needed. Visually inspect production run and document results. Determine and report malfunctions to appropriate parties. Maintain cleanliness of equipment and assigned area. Asphalt Paving Worker, Segmental Pavers
06/2019 – 09/2019 Drewery Construction Co Inc. 902 SE Stallings Dr #A Nacogdoches, TX
Control traffic passing near, in, or around work zones. Clean or prepare construction sites to eliminate possible hazards. Signal equipment operators to facilitate alignment, movement, or adjustments of machinery, equipment, or materials.
Read plans, instructions, or specifications to determine work activities. Load, unload, or identify building materials, machinery, or tools, distributing them to the appropriate locations, according to project plans or specifications. Automotive Technician, Automotive Service Technicians and Mechanics 06/2012 – 12/2014 Texas Department of Criminal 815 East 12th Street Justice Huntsville, TX
Inspect vehicles for damage and record findings so that necessary repairs can be made. Troubleshoot fuel, ignition, and emissions control systems, using electronic testing equipment. Test electronic computer components in automobiles to ensure proper operation. Change spark plugs, fuel filters, air filters, and batteries. Diagnose and replace or repair engine management systems or related sensors to ensure proper and efficient functioning.
Silk Screen Printer
04/2019 – 12/2013 Texas Department of Criminal 815 East 12th Street Justice Huntsville, TX
Examine job orders to determine quantities to be printed, stock specifications, colors, or special printing instructions. Change press plates, blankets, or cylinders as required. Manager of Staff Training and Development, Training and Development Managers 10/2001 – 05/2006 CDG Development Group 7801 Bees Cave Road Austin, TX
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Check to ensure that appropriate changes were made to resolve customers problems. Monitor the facility to ensure that it remain safe, secure, and well-maintained. Prepare and review operational reports and schedules to ensure accuracy and efficiency. Set goals and deadlines for the department.
Education and Training
Completion Issuing Location Degree Received Course of Study Date Institution
Lee College 1 Year at College or a Technical or Automotive Technician Vocational School
Lee College Associates Degree
Occupational Licenses & Certificates
Certificate Title Issuing Organization Completion
OSHA Certification OSHA10 Safety Training
Forklift Operator Texas Depart of Criminal Justice
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