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Patient Access Specialist/Front Desk office Coordinator

Location:
Baltimore, MD
Posted:
July 07, 2025

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Resume:

AALIYAH

RAHMAAN

************@*****.***

443-***-****

Baltimore, MD 21215

Nationally certified medical assistant with years of healthcare experience and proficiency in electronic medical records (EPIC) and direct patient care. With goals to secure a position that allows me to flourish using my knowledge skill set.

PROFESSIONAL SUMMARY

SKILLS

• Inventory counts

• Documentation skills

• Shipping coordination

• Warehouse operations

EDUCATION

Nationally Certified Medical

Assistant 2020 renewed October

2022 cert number:4149

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• CPR First Aid 2022

John's Hopkins Management/ INTRASTAFF - Material Coordinator Dundalk, MD • 01/2025 - Current

University of Maryland Midtown Campus - Office Coordinator/Patient Registration

Baltimore, MD • 09/2021 - 12/2023

University of Maryland Faculty Physicians, Inc - Lab Specimen Processor

Baltimore, MD • 08/2020 - 08/2021

Bright Star - Patient Care Associate

WORK HISTORY

Coordinated material procurement and inventory management to ensure timely availability of resources.

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Monitored supply chain processes, identifying opportunities for efficiency improvements.

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Developed and maintained accurate records of material usage and stock levels.

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Collaborated with cross-functional teams to optimize logistics and reduce lead times.

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• Primary duties are greeting my patients.

Verifying insurances and recording demographic information on patients.

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• Entering all data in the electronic medical records system (EPIC)

• Communicating with physicians for patients needs and care plan.

• Correcting referrals for processing claims.

• R1 RCM - Baltimore, MD

Coordinated office operations to enhance workflow efficiency and improve team collaboration.

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• Collect, label, Record and process blood and other specimens. Check quality of samples and specimens before sending off for processing.

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• Assemble supplies and equipment.

• Relay results and patient care information to physicians.

• Prepare cultures to be set for research.

Process specimens accurately to ensure timely delivery for diagnostic testing.

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Baltimore, MD • 12/2019 - 06/2020

Amazon - Warehouse Associate

Dundalk, MD • 06/2016 - 04/2019

To follow the clients care plan as to what needs, medications, and nutritional preparation.

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Observed and recorded patience input and output of liquids and solids.

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Became a liaison between the physician and the client and in an important part of the direct patient care plan.

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Dispensed and prepared oral medications to be taken on a timely schedule.

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Assisted with all the daily living needs such as bathing, hair care, running errands, transporting to and from appointments.

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Managed inventory control, ensuring accurate stock levels and timely replenishment.

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Collaborated with team members to streamline order picking and packing processes.

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Maintained cleanliness and organization of work area to uphold safety standards.

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Prepared orders for shipment by picking, packing, and labeling merchandise.

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Attended B'more Healthcare and Continuing Education for Nationally Certified Medical Assistant {NCPE}. Accredited two year certification. January 2020, Trained in venipuncture, capillary experience, specimen collection, and cultures. Able to perform specimen collections, dialysis and swabs.

AWARDS



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