Customer Service Rep

LACEY- NICOLE STEWART

Lot ** GreenPond Grove, Cornwall Courts

Montego Bay #1 P.O. St James

Tel: 876-***-****

Email: ********@*****.***

Objective: To work with an institution that will allow me to capitalize on my skills, while contributing to the organization's development. I also want to gain additional knowledge to improve my skills and help my personal development. Contribute and promote comradery by making positive contributions to the team.

Experience: Suncity Car Rental

Front Desk Agent/ Customer Service Rep June 2024-2025

Office Administration

Provide guests with necessary information about the service provided

Input customer-related data accurately and efficiently Hart & Sons Financial Services Limited

Loan Officer/ Customer Service Rep 2018-2022

Review loan application

Provide excellent customer service to foster good relationships

Conduct loan assessment interviews

Contact customers regarding outstanding payments

Conduct bank transactions for the company

Conduent- Montego Bay

Recruiting/HR Generalist Internship 2018

Screen new applicants

Assist with administering entry-level assessment test files

Report relevant information to the recruiting manager Chappa Auto Sales & Services

Sales Rep/Cashier 2016-2018

Collect and distribute invoices

Deliver goods to customers

Provide customers with accurate details regarding motor vehicle parts and accessories

Texaco - Barnett Street Montego Bay

Cashier/Customer Service Rep - January 2015-October 2016

Oversee monetary transactions and ensure accuracy

Handle customers' queries while providing excellent customer service

Conduct all receivables functions daily

Education

Youth Employment in Digital and Animation Industries Program

(NYS) 2018

Document Imaging Technician Level 1 – Certificate

Western Hospitality Institute 2018

Front Office – Certificate

Customer Service Representative- Certificate

Western Educational Centre 2016-2017

English Language

Human and Social Biology

Clothing & Textile

Mathematics

Integrated Science

Hopewell High School 2007-2012

School leaving certificate

Skills:

Excellent Communication skills

Great Team player

Problem Solving

References

Available upon request

Contact this candidate