Customer Service Production Worker
Resume:
Brenda Parker
Bakery Production Worker
Profile
Dynamic Bakery Production Worker with a proven track record at Donut Haus 2 LLC, specializing in custom cake design and quality assurance. Skilled in managing inventory efficiently and ensuring adherence to food safety regulations. Recognized for outstanding customer service, teamwork, and consistently exceeding expectations with visually appealing products. Highly motivated, adaptable, and adept at mastering new skills independently. Possess strong work ethic, exceptional interpersonal skills, and a commitment to delivering exceptional customer experiences. Experienced in fast-paced environments, skilled in multitasking, time management, and working effectively under pressure. Eager to contribute to a dynamic team and support organizational goals with proactive problem-solving and effective communication.
Employment History
Bakery Production Worker at Donut Haus 2LLC
October 2024 — June 2025
- Followed recipes accurately to prepare batters, icings, and fillings.
• Placed filled cakes on trays for delivery or display.
• Prepared daily inventory based on customer demand.
• Created custom designs for special orders.
• Ensured cakes met health and safety regulations. Customer Service Cashier at TJX Marshall Store
September 2024 — October 2024
- Assisted customers with locating merchandise.
• Maintained accurate transaction records and operated cash registers.
• Resolved customer complaints professionally and verified coupon validity.
• Ensured proper stocking, greeted customers, and provided friendly service.
Production Line Worker at Employment Solutions
July 2024 — September 2024
- Assembled components using hand tools, power tools, and equipment.
• Troubleshooted production issues and performed routine maintenance.
• Collaborated with team to meet daily production goals and operate machinery safely.
• Cleaned work areas, inspected parts, packaged products, and maintained records meticulously.
Details
**********@*****.***
Skills
Inventory Management
Food Safety Regulations
Customer Service
Teamwork
Time Management
Multitasking
Pharmacy Customer Service Representative at Walgreen Store August 2023 — June 2024
- Answered incoming calls promptly, courteously, and professionally.
• Ensured proper handling of controlled substances following DEA guidelines.
• Communicated effectively with healthcare professionals regarding medication needs.
• Assisted pharmacists in filling prescriptions accurately and efficiently.
• Adhered to HIPAA regulations for patient privacy and confidentiality.
Home Health Aide Assistant at Home Helpers LLC
June 2023 — October 2023
- Ensured efficient completion of tasks within specified time frame
• Changed bed linens and maintained clean living environment for client safety
• Recorded daily notes on client conditions, treatments, and progress
• Engaged clients in recreational activities like reading and games
• Provided emotional support and companionship
• Prepared meals and snacks per prescribed diets
• Transported clients to appointments and social events
• Assisted with personal care activities like bathing and grooming
• Administered medications as directed by healthcare providers
• Monitored vital signs and reported any changes to supervisor Lead Caregiver at HomeWell Senior Care
January 2021 — June 2023
- Developed and implemented strategies for managing challenging behaviors in dementia and Alzheimer's patients.
• Monitored vital signs, administered medications, and provided personal hygiene assistance.
• Ensured compliance with laws governing care facilities and assisted in developing individualized care plans.
• Managed supplies inventory, provided leadership and guidance to staff, and encouraged independence in clients through skills training.
• Coordinated activities, collaborated with healthcare professionals, and participated in educational programs on gerontology topics.
Personal Care Assistant at Amada Senior Care
April 2018 — February 2021
- Conducted home visits to assess client's needs and provide interventions.
• Prepared meals according to dietary requirements and assisted with feeding.
• Assisted therapists with exercises to enhance strength, coordination, and flexibility.
• Reported changes in mental or physical condition promptly.
• Encouraged independence by fostering self-care skills development.In my role as a Personal Care Assistant at Amada Senior Care, I conducted home visits to assess client needs, prepared meals, and assisted with feeding. I also encouraged independence by fostering self-care skills development, assisted with therapeutic exercises, and promptly reported any observed changes in client conditions to supervisors.
Education
Associate of Applied Science, Parks College, Aurora November 2003
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