Guest Services

**** ********* ***** ******, ** *****

843-***-**** *****.******@*****.***

Wendy Dossey

To find a fulfilling career that will allow personal growth while allowing me to continue helping others.

Education

Aug. 94- June 99 Socastee High School Myrtle Beach, SC

Aug. 00- May 01 Coastal Carolina University Conway, SC

Aug.02- Dec.02 Horry Georgetown Tech. College Myrtle Beach, SC

May 15- Allied Health Institute of FL- Associate in Medical Assisting

Languages

English and Spanish

Work experience

●October 2022-Present Hyatt

Guest Services and Reservations-

Assisting guests with booking reservations and any inquires they may have about Hyatt properties.

Entering data correctly into system to ensure proper booking.

Special program involved with for accessible rooms as well as the loyalty program.

●May 2022- March 2023 Vivint

Alarm Monitoring-

Answering all non-emergency and emergency calls that come into the center

Dispatching calls to the police, fire, and ems.

Responsible for making sure calls are made in a timely manner to protect our customers.

●November 2010- October 2022- Aegis Laboratory Corporation

Collection Technician-

Collect urine samples while explaining to patients the reasoning for drug screening.

Log in insurance information from patients for drug analysis.

Process insurance information into the system for speedy processing by the lab.

Package and ship samples to send to Tn. laboratory.

●August 2008- December 2010 Grand Strand Regional Medical Center Myrtle Beach, SC

Certified Nursing Assistant- Assist nurses with patients’ daily living needs while in the hospital setting from helping patients with feeding to helping them with toiletry needs.

Assist with wound changes, bed changes, and anything else necessary.

●Jun.99-Jul.03 Blue Cross Blue Shield of SC

OCR Verifier/TRICARE Asst.Administrator

Data entry

Keying claims in a timely matter

Meeting production goals consistently

In charge of directing the walk-in beneficiaries to the appropriate person, answering phones, filing, as well as other assigned tasks.

●References

Sarah White- 843-***-****

Sherrie Wood- 843-***-****

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