Talent Acquisition Employee Relations

LUCERO BAUTISTA

********.*******@*****.*** 312-***-**** Palos Park, IL

PROFESSIONAL SUMMARY

Dedicated and proactive HR Professional with over 10 years of experience managing full-spectrum HR functions, including recruitment, compliance, employee relations, and organizational development. Proven ability to lead large-scale hiring initiatives, implement HR technologies, and foster a strong workplace culture aligned with company goals. Deep knowledge of Illinois employment and gaming law. Recognized for operational leadership, policy development, and effective coaching of managers. Fluent in Spanish.

CORE COMPETENCIES

• HR Operations Management • Talent Acquisition & Retention • Employee Relations

• HRIS Implementation • Training & Development • Compliance & Risk Mitigation

• Performance Management • Policy Development • Bilingual – Spanish (Professional)

PROFESSIONAL EXPERIENCE

Talent Acquisition Manager

Wind Creek Chicago Southland – East Hazel Crest, IL Jan 2024 – Present

• Led recruitment operations for casino launch, hiring over 1,000 employees in under two months.

• Implemented applicant tracking and onboarding systems to streamline processes and ensure legal compliance.

• Provided HR leadership on employment law and recruitment trends specific to the Illinois market.

Director of HR

Bally’s Chicago – Chicago, IL Nov 2022 – Dec 2023

• Directed recruitment and onboarding of 700+ staff in five weeks to meet aggressive launch goals.

• Created HR procedures supporting licensing, onboarding, and compliance with employment regulations.

• Conducted in-depth investigations and resolved labor issues, collaborating with legal counsel to minimize organizational risk.

Director of HR / HR Manager

Accel Entertainment – Burr Ridge, IL Jul 2018 – Nov 2022

• Managed HR operations, including HR Compliance, training, recruiting, onboarding, and employee relations across multiple jurisdictions.

• Reviewed employee allegations applying legal principles and advised on appropriate actions.

• Launched new HRIS functionalities and Salesforce-based ticketing system to ensure scalable onboarding and SEC compliance.

• Provided guidance to management on performance, coaching, and disciplinary action to support employee development.

Office Manager / HR Liaison Licensing Office Coordinator Office Assistant

Illinois Gaming Board – Chicago, IL Aug 2011 – Jul 2018

• Delivered HR support in coordination with state gaming regulations and employment law.

• Facilitated onboarding processes, maintained employee records, and assisted in compliance reporting.

EDUCATION

Masters of Professional Studies, Pennsylvania State University – Aug 2019

Bachelor of Science, Roosevelt University – May 2016

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