TL TANGELA
LOVERING
***********@*****.*** 806-***-**** North Richland Hills, TX 76182
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PROFESSIONAL
SUMMARY
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. SKILLS Clerical Support
Team Bonding
Training and Development
Executive Travel
Office Supplies and Inventory
Calendar Management
Documentation
Project Management
Account Reconciliation
Staff Training
Coaching and Training
Workflow Planning
Travel Coordination
Conflict Management
Administration and Operations
Leadership and Change
Management
Event Coordination
Photography Shoots
Accounts Payable and
Receivable
Customer Service Management
Administering Payroll
Organizational Skills
Hotel Accommodations
Workflow Optimization
Excellent Multitasking Abilities
Customer Relations
Written Communication
WORK HISTORY Office Manager LOVERING DENTISTRY - Hurst, TX 03/2013 - CURRENT Identified and communicated customer needs to supply chain capacity and quality teams.
Assisted in organizing and overseeing assignments to drive operational excellence.
Launched quality assurance practices for each phase of development
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Set aggressive targets for employees to drive company success and strengthen motivation.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Developed and maintained successful relationships with vendors, suppliers and contractors.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement. Defined clear targets and objectives and communicated to other team members.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions. Coached new hires on company processes while managing employees to achieve maximum production.
Improved safety procedures to promote employee well-being and safety and protect company from potential liability. Controlled finances to lower costs and keep business operating within budget.
Managed office operations while scheduling appointments for department managers.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Coordinated special projects and managed schedules. Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success. Established team priorities, maintained schedules and monitored performance.
Delivered performance reviews, recommending additional training or advancements.
EDUCATION Texas Tech University, Lubbock, TX 05/1997 Bachelor of Arts: Mass Communications
IN MY FREE TIME
I ENJOY
SPENDING TIME
WITH FAMILY.
WE LOVE BEING
OUTDOORS.
My husband and I took up kayaking last year, so much fun! Watching our boys play soccer brings us great joy. I enjoy photography and entertaining.