Customer Service Team Leader
Resume:
Michelyne Wright
***** ****** ***** ****, **** Worth, Texas 76108
*******************@*****.***
Skills Summary
* Customer Service * Computer Savvy
*Safety Awareness * Detail Oriented
* Child Care * Team Leader
* Image Specialist
Professional Experience
Imaging Specialist
* Sorting and/or preparing hard copy records for scanning – document preparation
* Scan hardcopy files to electronic images. Assuring a quality image
* Follow production procedures and completing internal documentation & tracking
* Adhere to Imaging Center guidelines of maintaining clean work environment
* Other duties, as specified by Supervisor/Manager
OVERNIGHT STOCKER
* Receive and count stock items and record data manually and/or using computer
* Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas...
* Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations
* Determine proper storage methods, identification, and stock location based on turnover, environmental factors, and physical capabilities of facilities.
* Examine and inspect stock items for wear or defects, reporting any damage to supervisors
* Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards
* Provide assistance and/or directions to other stockroom, warehouse, or storage yard workers
HOME HEALTH CARE AIDE
* Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager
* Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles, and with dressing and grooming
* Care for patients by changing bed linens, washing, and ironing laundry, cleaning, or assisting with their personal care
* Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert
* Plan, purchase, prepare, and serve meals to patients or other family members, according to prescribed diets
* Accompany clients to doctors' offices and on other trips outside the home, providing transportation, assistance, and companionship
SPECIAL NEEDS/INFANT/TODDLER TEACHER
* Establish and enforce rules for behavior and procedures for maintaining order
* Organize and lead activities designed to promote physical, mental, and social development, such as games, arts and crafts, music, storytelling, and field trips
* Teach basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills
* Observe and evaluate children's performance, behavior, social development, and physical health.
* Read books for the entire class or for small groups
* Attend to children's basic needs by feeding them, dressing them, and changing their diapers
* Provide a variety of materials and resources for children to explore, manipulate and use, both in learning activities and in imaginative play
* Serve meals and snacks in accordance with nutritional guidelines
*Employ special educational strategies and techniques during instruction to improve the development of sensory and perceptual motor skills, language, cognition, and memory
* Confer with parents, administrators, testing specialists, social workers, and professionals to develop individual educational plans designed to promote students' educational, physical, and social development
Positions Held
Iron Mountain – Dallas Tx
2/2022- Present
Home Maker – Grand Prairie, TX
10/2017- 2/2022
WALMART, Grand Prairie, TX on Highway 161
Telephone Operator
4/-2017 – 10/2017
HELPING RESTORE ABILITY - Arlington, TX
Home Healthcare Aide
11/2010 - 10/2012
TARGET – Irving, TX
Overnight Stocker
07/2010 to 10/2010
HELPING RESTORE ABILITY - Arlington, TX
Home Health Care Aide
12/2009 - 07/2010
WALMART - Bedford, TX
Overnight Stocker
01/2007 - 04/2009
FRISCO ISD - Frisco, TX
Crossing Guard
08/2006 - 04/2007
KIDDIE ACADEMY - Plano, TX
Toddler Teacher
05/2005 - 11/2005
SANDCASTLE PRIVATE SCHOOL - Frisco, TX
Infant Teacher
09/2004 - 05/2005
PROSPER ISD - Prosper, TX
Special Needs Teacher's Aide
08/2000 - 04/2002
Education
MISSISSIPPI GULF COAST COMMUNITY COLLEGE - Gautier, MS
Associate degree in Childcare Development
BILOXI HIGH SCHOOL, Biloxi, MS
High School Diploma 6/1989
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