Customer Service High School
Resume:
PROFILE
Motivated and reliable high school student with hands-on experience in retail customer service, cashiering, and team collaboration. Currently working at Burlington and Party City while participating in a work-study program. Skilled in handling transactions, assisting customers, and maintaining a positive, organized store environment. Eager to contribute strong work ethic, communication skills, and a passion for customer service to a dynamic team at Target.
CONTACT
PHONE:
Email:
****************@*****.***
HOBBIES
Bowling #1
Braiding #2
Working #3
Nails#4
EDUCATION
Proviso east high school
(12th) senior 2.5 GPA
2021 – 2025
In the high school work program.
WORK EXPERIENCE
Marshalls (sales associate)
Aug/2022– Aug/2023
•Greeted customers and assisted with product selection, ensuring an exceptional shopping experience.
•Managed inventory by receiving new shipments and organizing merchandise on the sales floor.
•Operated the cash register, processed payments, and handled customer returns and exchanges.
•Worked collaboratively with coworkers to meet store goals and improve operational efficiency.
Helped with visual merchandising and ensured the sales floor was clean
Burlington (cashier)
Feb/2024–current
•Provide excellent customer service while efficiently handling transactions using POS systems.
•Process returns, exchanges, and customer inquiries with a high level of professionalism.
•Assist in organizing and restocking merchandise, ensuring sales floor is neat and fully stocked.
•Maintain a positive and approachable demeanor to enhance the customer shopping experience.
•Collaborate with team members to meet daily sales goals and improve customer satisfaction.
Party city ( team member)
Aug/2024–current
•Assist customers in selecting party supplies and decor, providing product knowledge and recommendations.
•Organize shelves, stock merchandise, and ensure all products are displayed correctly for customer convenience.
•Handle point-of-sale transactions, including cash, credit, and gift card payments.
•Maintain a clean and safe working environment, including performing regular inventory checks.
•Participate in setting up seasonal displays and creating an engaging shopping atmosphere for customers.
SKILLS
Customer Service: Strong interpersonal skills, able to communicate effectively with customers to resolve issues and provide assistance.
Cash Handling: Experienced in processing transactions, managing cash drawers, and balancing registers.
Retail Operations: Knowledge of product stocking, organization, and maintaining a clean and visually appealing sales floor.
Teamwork: Able to collaborate effectively with colleagues to achieve store objectives and meet customer needs.
Time Management: Excellent ability to balance work and school commitments, demonstrating responsibility and reliability.
Point of Sale (POS) Systems: Proficient with various POS systems for processing sales, returns, and exchanges.
Inventory Management: Capable of assisting with stock receiving, inventory checks, and maintaining accurate stock levels.
Product Knowledge: Ability to provide customers with detailed information on products, including sales promotions and new arrivals.
Problem Solving: Able to address customer concerns and resolve issues in a timely and professional manner.
Adaptability: Flexible and quick to learn new tasks, systems, and procedures in a fast-paced retail environment.
Multitasking: Comfortable managing multiple tasks at once, ensuring all responsibilities are completed efficiently.
• Detail-Oriented: Attention to detail when organizing merchandise, handling transactions, and maintaining store standards.merchandise, handling transactions, and erchandise, handling transactions, and
Contact this candidate